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Koons Ford of Annapolis
Annapolis, MD
1,549 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,549 reviews
May 30, 2025
Overall good experience. As mentioned previously, truck could have been delivered cleaner and with front license plate bracket removed as requested (Requires drilling to remo As mentioned previously, truck could have been delivered cleaner and with front license plate bracket removed as requested (Requires drilling to remove). More
by FordRaptor
Verified CustomerEmployees Worked With
Phat
May 29, 2025
Please change the service center policies on electric vehicle work. If the only mechanic that works on EV's isn't in, then don't schedule a vehicle drop off on any other day, without notifying the custom vehicle work. If the only mechanic that works on EV's isn't in, then don't schedule a vehicle drop off on any other day, without notifying the customer that the service will take a few days and that they will not have access to the vehicle. More
by TONY@DLCPA.ORG
Employees Worked With
Mark Bowling
May 29, 2025
I recently brought my 2023 Lightning ER Lariat in for service and couldn’t be more satisfied with the experience. From start to finish, Mark Bowling, Earl, & the tech that worked/ ran diag were professio service and couldn’t be more satisfied with the experience. From start to finish, Mark Bowling, Earl, & the tech that worked/ ran diag were professional, knowledgeable, and genuinely invested in getting my truck back on the road. More
by comrade15
May 28, 2025
This is a friendly place compared to another Ford dealership that I used to service my car. dealership that I used to service my car. More
by LAMPSON58
Employees Worked With
May 27, 2025
Ok kkk ll lllmll ll ll llll ll llmll lll ll ll ll ll ll ll l l l ll l l l More
by DRAPSINCERO
Employees Worked With
May 25, 2025
Mr Treas is great. Good service, timely and no waiting for scheduled appointment. I appreciate the personalized service, hard to find that now. Good service, timely and no waiting for scheduled appointment. I appreciate the personalized service, hard to find that now. More
by PCORV
Employees Worked With
May 24, 2025
We were told the vehicle was ready. We headed up, 35 miles to pick it up, to find out wrong part was ordered. 3 weeks to get the cat nack. We headed up, 35 miles to pick it up, to find out wrong part was ordered. 3 weeks to get the cat nack. More
by DAWN.GLEASON64
May 19, 2025
Mr. Treas is the best. Very professional and friendly. Great communication of service times and prices. Been taking my F150 here for years and I am extremely pleased with the service every time. Also th Great communication of service times and prices. Been taking my F150 here for years and I am extremely pleased with the service every time. Also the waiting lounge is very nice. More
by madmac37
Employees Worked With
