Koons Automotive of Fredericksburg South

ASK FOR JUSTIN I have nothing but wonderful things to say about Koons Automotive of Fredericksburg, VA. I was promptly assisted by my sales person Justin after leavi I have nothing but wonderful things to say about Koons Automotive of Fredericksburg, VA. I was promptly assisted by my sales person Justin after leaving an online message about a SUV I liked. I had been to two dealers previously and it was a terrible experience so I was already on edge when Justin called me. I was so happy to hear someone that respected me, as a person and not just there next sale. He was by far the absolute BEST sales person I have ever encountered. Everything was so easy and no bullying me into buying any added expenses at signing, (which I really appreciated too). I told them right up front what I wanted and where I needed to be with my payments, and they delivered UNDER what I had budgeted for. I was impressed, because the other two dealers said there was no way they could help me with where I needed to be with my price point. Also, this SUV is SO MUCH nicer than the over priced ones I had looked at with the other two dealers. A huge thank you to Justin and the Koons company. You are amazing, respectful, and wonderful people. I will never shop anywhere else. More

GREAT SERVICE FROM JUSTEN What a wonderful experience buying a car from Koons. The last thing we want to do is spend hours at a dealership. Justen made Koons stand out from th What a wonderful experience buying a car from Koons. The last thing we want to do is spend hours at a dealership. Justen made Koons stand out from the other dealers by providing exemplary customer service unmatched by any other sales person we encountered. Justen was very accommodating to our busy schedules(we are the annoying customers sales people loath). He promptly contacted us, provided additional pictures we requested, sent us carfax, and service records. We worked out price and financing over the phone and via email, then set an appointment an hour past normal closing hours ! He ensured the vehicle was cleaned, gassed up, and pulled inside when we arrived, and had all the paperwork printed and ready to go over. All we had to do was test-drive, call insurance and sign. We were in and out of the dealership in less than 15 minutes. I was pleasantly surprised to find out he is relatively new in the business, and even more-so with his response when we thanked him, which was " the secret is not to be a salesman, thats not my job title. Im a sales consultant who job is to listen to your needs and wants and check all your boxes." He uniquely understands a new era of car buying that requires less focus on giving a sales pitch to make the next sale, and more focus on listening and making accommodations to EARN the next sale. He is a refreshing change that is long over due in the car business!!! Also notable is the refreshing face lift the building has compared to the previous location, nice to walk in and not feel like you were in a time warp. Very bright, clean and inviting. More

Amazing Didn't think i would be able to drive away in a Car that i love. Leo worked hard to get me into something i can afford. Will never buy another car any Didn't think i would be able to drive away in a Car that i love. Leo worked hard to get me into something i can afford. Will never buy another car anywhere else. More

Love this place!! Dylan was amazing and made my car buying experience as stress free as possible. He listened to what kind of car I was looking for with my desired paym Dylan was amazing and made my car buying experience as stress free as possible. He listened to what kind of car I was looking for with my desired payments and found me the perfect car that I could afford!! I highly recommend Dylan at Koons of Fredericksburg. I will definitely come back for any future car purchases💜 More

WOW THESE GUYS ARE GREAT!!! THANK YOU KOONS I WENT IN LOOKING FOR A NEW CAR AND FOUND IT AT A GREAT PRICE.. KOONS NEW LOCATION IS WONDERFUL THE INDOOR CAR SHOW ROOM IS AMAZING. THANK YOU ORLAN I WENT IN LOOKING FOR A NEW CAR AND FOUND IT AT A GREAT PRICE.. KOONS NEW LOCATION IS WONDERFUL THE INDOOR CAR SHOW ROOM IS AMAZING. THANK YOU ORLANDO AND HIS TEAM FOR A GREAT EXPERIENCE I WILL BE SEND ALL MY FRIENDS AND FAMILY TO KOONS SOUTH.. SEE YOU AT THE GRAND OPEING ON THE 14TH. HOPE I WIN THAT TV. More