Koons Arlington Toyota

We have purchased and serviced three Camrys at Koon Arlington since 1999. The service has always been always OK. Recently it has improved to EXCELLENT. Service manager Dean Vanelsteyn has done an excel Arlington since 1999. The service has always been always OK. Recently it has improved to EXCELLENT. Service manager Dean Vanelsteyn has done an excellent job for us. He revived our 1999 Camry, which had been neglected for 30K miles. The car now runs like new [almost]. Dean is hard working, knowledgable, honest and straightforward. His work on our 1999 Camry convinced us to purchase our third [2011] Camry from Koon in December. Dean and his certified tech Hugh Wilson just did our first 5K service job, and threw in a free VA safety inspection. We were impressed! More

I was contacted immediately after an online inquiry, and that level of attention and service continued throughout my purchase of a new 2011 RAV4 and the trade in of my 2002 RAV4. All concerns and questions that level of attention and service continued throughout my purchase of a new 2011 RAV4 and the trade in of my 2002 RAV4. All concerns and questions were thoroughly explained, and Chavan even went the extra distance, personally transferring my kayak racks from my old car to my new one! The gentleman (whose name I have misplaced) in the finance office was very helpful and friendly as well, and was spectacular at add-on sales. It was about as painless a new car buying experience as I have ever had, and I left feeling like I had neither stolen the car or been fleeced by the bottom line, but that a fair deal had been made. More

This was my 4th vehicle and my best experience ever. Trevor was excellent, not to pushy and showed exactly what I wanted. He took me directly to the vehicle that I wanted to see and didn't try to push a Trevor was excellent, not to pushy and showed exactly what I wanted. He took me directly to the vehicle that I wanted to see and didn't try to push anything on me. He let me decide if I wanted to go through with deal. I really appreciated this. Oscar was wonderful in finance, he worked with me to the best deal available. I fell in love with the car during the test drive but I had made my mind that if the figures weren't right, I was leaving. Now I'm the proud owner of a new 2011 Avalon and I LOVE my car!!!! I wasn't there long,I was used to being at a dealer for at least 6-8 hrs to finance a vehicle, but this wasn't nearly as long and painless. What more could you ask for. I will definitely recommend Koons along with Trevor and Oscar,Thank you guys!!!! More

I really enjoyed my visit to Koons Arlington Toyota. I felt very welcomed when I walked in, everyone seemed to be very friendly. My intentions when walking in the door was to leave with a new car and a re felt very welcomed when I walked in, everyone seemed to be very friendly. My intentions when walking in the door was to leave with a new car and a reasonable monthly plan for my camry. All of that was met with no hassle. I would recommend this dealership to friends looking for a Toyota. More

Working with the team at Koon Arlington Toyota was a great experience. I had a phone call with the sales person, Oscar Canales, to confirm the sale price prior to walking into the dealership. They did great experience. I had a phone call with the sales person, Oscar Canales, to confirm the sale price prior to walking into the dealership. They did honor the price when I got there, which is the most important thing in buying a car. I was there earlier than the appointment time. Oscar was busy with other customers. The manager, Chris Kronzer, greeted me and started helping out with the forms for financing application to save me some time. Later working with finance director, Alex Belhadi, was filled with Q & A. I spent a lot of time there just to make sure that I understand everything and Alex was very patient to answer all my questions. Without a doubt, they will have my recommendation and have my business when I need a car. More

Chris Kronzer and his team did a phenomenal job in all respects...finding the perfect vehicle for me, working with me on the financing, and giving me a great deal on the warranty. They were highly respons respects...finding the perfect vehicle for me, working with me on the financing, and giving me a great deal on the warranty. They were highly responsive to my requests, courteous and straightforward in every aspect of the process. I would highly recommend this dealership! In my decades of experience with car buying, I found the genuine concern, honest answers, and efficient manner exhibited by Koons Arlington to be unprecedented. More

ASSISTANT SERVICE MANAGER DEAN VANALSTYNE KNOWS THE MEANING OF CUSTOMER SERIVCE - WHIL EI HAVE A 2010 TOYOTA NOW INTERESTED IN THE NEW 2011 FORERUNNER - IF I PURCHASE THE CARE IT WILL BE BECAUSE OF THI MEANING OF CUSTOMER SERIVCE - WHIL EI HAVE A 2010 TOYOTA NOW INTERESTED IN THE NEW 2011 FORERUNNER - IF I PURCHASE THE CARE IT WILL BE BECAUSE OF THIS KOONS TOYOTA EMPLOYEE - SERVICE PERSONNEL DO MAKE A DIFFERENCE EVEN WHEN IT COME TO SALES - YOU ARE GOING TO BE DEALING WITH THESE PEOPLE ON A CONTINUED BASIS - NOT SALES - NOT FINANCING BUT SERVICE More

I just bought a 2010 Camry from Koons Arlington toyota, the sales manager was very helpful and knowledgeable and made my experience fast and easy which i loved beacuse i didn't want to spend a whole day at the sales manager was very helpful and knowledgeable and made my experience fast and easy which i loved beacuse i didn't want to spend a whole day at a dealership. I would recommended them to anyone i know!! More

Great dealership to work with. I drove 6 hours to buy from Koons Toyota. At Koons you will not only find great pricing and excellent customer service but also great people to work with. Our salesman Trev from Koons Toyota. At Koons you will not only find great pricing and excellent customer service but also great people to work with. Our salesman Trevor Watson and the director of finance Alex Belhadi were very professional and considerate of our time and went above and beyond to see that the sales process was smooth and hassel free. I highly recommend Koons for your next Toyota purchase. Skip V. Northeast, TN More

I have used Arlington Toyota for the last 3 years. They have always been very helpful and courteous. The work was always completed in a timely manner. You cannot beat the prices that they give. Whenever have always been very helpful and courteous. The work was always completed in a timely manner. You cannot beat the prices that they give. Whenever I leave my vehicle, I receive a call back the following morning, letting me know of any problems they have found regarding my truck. They let me know approximately when my truck will be finished and are very accurate. I highly recommend this dealership. More