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Koons Arlington Toyota

Arlington, VA

4.5
560 Reviews
When it comes to reliable, professional service in the Arlington area, you'll be hard-pressed to find a better dealership to help with your needs than Koons Arlington Toyota. Our team of professionals have been serving the greater Arlington community since 1964. And, it's no mistake that we've lasted so long! Drivers return to us time and time again because we strive to provide reliable, high-quality service. We're proud to service the local community and make a point to give back. If you're looking for a dealership that's ready to help with buying or leasing a car, selling an existing vehicle, or servicing your Toyota in the Arlington area, then Koons Arlington Toyota is the place for you.
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4045 Lee Highway

Arlington, VA

22207

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Showing 560 reviews

November 27, 2025

Valerii, at KOONS Arlington was very professional and easy to work with throughout my purchase process. Highly recommend him and this dealership More

by anthnynguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerii burchynskyi
Nov 27, 2025 -

Koons Arlington Toyota responded

Thanks for your feedback on your recent visit to Koons Arlington Toyota. It's great to hear that we were able to assist you and that you had such a positive experience.

November 27, 2025

Mario was great and very communicative. The only feedback I would give is that there should be a direct line to the servicing expert, rather than having to be redirected only to play phone More

by anon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sandoval
Nov 27, 2025 -

Koons Arlington Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Koons Arlington Toyota.

November 25, 2025

Fast, polite, not too expensive, and the help from Christian was great; he's an asset. More

by hsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Koons Arlington Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2025

The team is always very accommodating, detailed communications, very attentive, professional, helpful, and on time. More

by maryann7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Mario in the Service Department
Nov 24, 2025 -

Koons Arlington Toyota responded

Thank you for choosing Koons Arlington Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 24, 2025

The customer service was great. I was kept up to date on everything that was going on with my car. More

by ktb8509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Koons Arlington Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2025

Christian Lobo is a a delight to work with. Thank you for providing desks where we can work while we wait. More

by DANIELZIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Koons Arlington Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Koons Arlington Toyota. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2025

The service team at Koons is top notch. I always look forward to working with Christian and his team! More

by ciccarelli3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Koons Arlington Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Koons Arlington Toyota!

November 22, 2025

This is my second Highlander Platinum. The service is amazing; I find David, who works at the service desk to be professional as well as helpful. My car has been recalled, but I am More

by buzaidjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David. Bought the 2 cars from Saaed.
Nov 22, 2025 -

Koons Arlington Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 22, 2025

Koons Arlington Toyota continues to provide the best service and the most convenient care due to the quality of staff onsite, driver pick up and drop off. Keep up the excellent work!! More

by phil.klingelhofer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in the Service Department is excellnt with a stron personal touch.
Nov 22, 2025 -

Koons Arlington Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Koons Arlington Toyota.

November 22, 2025

He was excellent, providing knowledgeable and professional service. He kept me informed throughout the process and completed the work on time, making the experience seamless and positive. Highly More

by anis_enothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Koons Arlington Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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