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Koons Arlington Toyota

Arlington, VA

4.1
465 Reviews

4045 Lee Highway

Arlington, VA

22207

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Showing 465 reviews

November 15, 2024

I came to koons by my friend recommendation to David and bought 2024 Toyota camry. He is beyond and above in every aspects. He has excellent knowledge about the cars and their technical parts, excellent cu More

by Fekede
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Enciso
Nov 15, 2024 -

Koons Arlington Toyota responded

Thank you for sharing your experience at Koons Arlington Toyota! We're delighted to hear that David provided exceptional service and helped you with your 2024 Toyota Camry purchase. We appreciate the recommendation, and we'll be sure to pass along your kind words!

November 13, 2024

Shiraz did a wonderful job, professional and very cheerful She explained everything to me carefully More

by Abdel Ghader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chiraz Salhi
Nov 14, 2024 -

Koons Arlington Toyota responded

Abdel, I'm sorry to hear about your experience with the spare tire and equipment. This situation sounds frustrating, and I apologize for any inconvenience caused. Please reach out so we can address this issue directly and find a solution for you. Thank you, Allen Ramezan - Used Vehicle Director - 703-522-6000 x 13127

Nov 14, 2024 -

Abdel Ghader responded

Thank you very much, but the problem was solved. I went back to them and they explained to me that it comes without a rear tire

Nov 14, 2024 -

Koons Arlington Toyota responded

Thanks so much for the update, Abdel! We are happy to hear your concerns were resolved. If anything else comes up, please let us know!

November 09, 2024

Awesome service team at Koons Arlington Toyota! ! These guys never let me down. Easy to get in and out. More

by Jrkim7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
Nov 11, 2024 -

Koons Arlington Toyota responded

Thanks for being an awesome Koons Arlington Toyota customer! We love to hear you always have a 5-star experience with the team. See you next time!

November 03, 2024

I was able to walk in and do my service. Fast and quick. Thank you. More

by Nasir
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
Nov 04, 2024 -

Koons Arlington Toyota responded

Nasir, thank you for taking the time to review Koons Arlington Toyota!

October 23, 2024

We had a positive experience. While we purchased a vehicle in great demand and had to wait almost 2 months for delivery, we were kept updated, and secured competitive financing an More

by smc68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rothschild, Alex Belhadi
Oct 24, 2024 -

Koons Arlington Toyota responded

Thank you for sharing your experience with Koons Arlington Toyota! We're glad to hear that our team kept you updated and helped secure a competitive financing and maintenance package. Enjoy your new vehicle, and we're here if you need anything else!

October 21, 2024

Visit was ok. Although , it could have taken less time to complete. But, ok....will see you in the future.. More

by glopez1233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
October 12, 2024

Great experience with this dealership. After reading some negative reviews about the work of other dealerships, we came to this place just to see what our options are. We met Sergii Gulei More

by ZKOK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergii Gulei, Chetan Chavan, Oleg Tibulschii
Oct 15, 2024 -

Koons Arlington Toyota responded

We're delighted to hear about your positive experience with Sergii and the team at Koons Arlington Toyota. It's wonderful that they provided such attentive service and made sure you felt comfortable throughout the process. We appreciate your recommendation and look forward to seeing you again for future purchases!

September 07, 2024

I really appreciate the costume service and the way you treated me while I was processing my car purchase Keep it up More

by Sebadereja5427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Korn
Sep 09, 2024 -

Koons Arlington Toyota responded

We're delighted to hear you had a great experience with our team at Koons Arlington Toyota! Thanks for the kind words and support. Enjoy your new car!

September 04, 2024

Too expensive and it was difficult placing a request for service in the chat room. I prefer the telephone service call. More

by Old lady
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember it was not my regular agent. He was on vacation
Sep 18, 2024 -

Koons Arlington Toyota responded

We appreciate your feedback. We're sorry to hear that the chat room was difficult to use, and we understand your preference for telephone service calls. We'll take this into consideration as we work on improving our services. If you have any further concerns, please feel free to reach out directly at ashley.sanchez@koons.com. Thanks, Ashley Sanchez - Customer Relations Manager

August 27, 2024

I have purchased or leased 5 vehicles from Koons Arlington. For over twenty years it has been my only destination for auto sales and service. Here I want to especially commend Chetan Chavan and "Tac More

by mevlahos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chetan Chavan, Tache de la Roche
Aug 28, 2024 -

Koons Arlington Toyota responded

We're honored to have been your go-to dealership for over twenty years at Koons Arlington Toyota! It's fantastic to hear that Chetan and Tache made such a positive impact on your car-buying experience. Thank you for the continued trust and support!

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