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Koons Arlington Toyota

Arlington, VA

4.2
473 Reviews

4045 Lee Highway

Arlington, VA

22207

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Showing 473 reviews

January 01, 2025

I had an amazing experience working with Saeed at Koons Arlington. He went above and beyond to help me secure the exact car I was looking for. His professionalism, dedication, and attention to detail were More

by Nadia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed, Alex Belhadi
December 30, 2024

Service was prompt and efficient. The maintenance was explained and taken care of my Mario for my 2019 Highlander. More

by Super
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sandoval
December 30, 2024

The service was prompt and efficient. The service advisor explained all the needed maintenance for my 2017 Sienna. More

by Super
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
December 22, 2024

First choice was sold to another customer but salesperson was able to provide comparable alternative. More

by fredericdagreat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Enciso
December 21, 2024

We purchased a car from Arlington Koons Toyota. We received a great customer service from Mo and Andrey. They been very helpful in solving our questions and issues. More

by ercsol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrey Tkachenko, Mohammed Benallai
Dec 23, 2024 -

Koons Arlington Toyota responded

Ercsol, we're delighted to hear that Mo and Andrey provided you with great customer service at Koons Arlington Toyota. Thank you for choosing us!

December 16, 2024

Great service and good customer approach. I am so happy with service maintenance and sales team More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Garcia, Oscar Canales
Dec 16, 2024 -

Koons Arlington Toyota responded

Thank you for reviewing Koons Arlington Toyota! We hope to see you again down the road!

December 08, 2024

I recently purchased a 2024 Toyota Tacoma, and I couldn't be more satisfied with the experience, thanks to Valerii Burchynskyi. From the moment I walked into the dealership, Valerii made the process straight More

by Clayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerii Burchynskyi
Dec 09, 2024 -

Koons Arlington Toyota responded

Clayton, we're delighted to hear about your positive experience with Valerii at Koons Arlington Toyota! It's fantastic that he made the process smooth and tailored for you. Enjoy your new 2024 Toyota Tacoma, and thank you for recommending us!

November 27, 2024

As always, the Koon team is ready to help with anything we need. The Oscar advisory service is really proactive. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
Nov 27, 2024 -

Koons Arlington Toyota responded

Gabriel, we're delighted to hear that the Koons Arlington Toyota team have been so helpful! Thanks for sharing your experience with us.

November 15, 2024

I came to koons by my friend recommendation to David and bought 2024 Toyota camry. He is beyond and above in every aspects. He has excellent knowledge about the cars and their technical parts, excellent cu More

by Fekede
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Enciso
Nov 15, 2024 -

Koons Arlington Toyota responded

Thank you for sharing your experience at Koons Arlington Toyota! We're delighted to hear that David provided exceptional service and helped you with your 2024 Toyota Camry purchase. We appreciate the recommendation, and we'll be sure to pass along your kind words!

November 13, 2024

Shiraz did a wonderful job, professional and very cheerful She explained everything to me carefully More

by Abdel Ghader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chiraz Salhi
Nov 14, 2024 -

Koons Arlington Toyota responded

Abdel, I'm sorry to hear about your experience with the spare tire and equipment. This situation sounds frustrating, and I apologize for any inconvenience caused. Please reach out so we can address this issue directly and find a solution for you. Thank you, Allen Ramezan - Used Vehicle Director - 703-522-6000 x 13127

Nov 14, 2024 -

Abdel Ghader responded

Thank you very much, but the problem was solved. I went back to them and they explained to me that it comes without a rear tire

Nov 14, 2024 -

Koons Arlington Toyota responded

Thanks so much for the update, Abdel! We are happy to hear your concerns were resolved. If anything else comes up, please let us know!

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