Kolosso Chrysler Jeep Dodge Ram Wisconsin
Appleton, WI
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664 Reviews of Kolosso Chrysler Jeep Dodge Ram Wisconsin
I showed up at a time they were very busy and I saw the express advisor hustling to get everybody signed in a timely manner, and I kept my appointment. Thank you. express advisor hustling to get everybody signed in a timely manner, and I kept my appointment. Thank you. More
Very clean, professional looking show room. Sales and support personnel are very knowledgeable and courteous. Would recommend especially based on the level of importance they place on the custo Sales and support personnel are very knowledgeable and courteous. Would recommend especially based on the level of importance they place on the customer’s time and needs. More
Oil change and recall inspection was done to satisfaction. Customer service was great and friendly. Service work was done faster than expected. Car wash could use some work, my jeep looked dirt satisfaction. Customer service was great and friendly. Service work was done faster than expected. Car wash could use some work, my jeep looked dirtier after the service than before. More
After misdiagnosing my vehicle twice and ultimately costing me roughly $1400 out of pocket, this dealership did nothing to make things right and only came up with excuses on why the actual problem took costing me roughly $1400 out of pocket, this dealership did nothing to make things right and only came up with excuses on why the actual problem took 3 weeks to figure out and multiple tows later (also out of pocket). 2019 Ram 1500 is known for a leaking third brake lamp (never checked lamp), instead tech said rear window was leaking and wanted to charge me $2400 to fix water damaged hub and window. I later took the truck to safelite who verified there was nothing wrong with the window but showed me the third brake lamp was leaking and had water inside of it after completing a water test. Please save your time and money and take your Ram to Bergstrom. Oh not to mention, the third brake lamp is under a 10 year warranty from Ram but I was advised by Kolosso they could not honor the warranty because the truck was originally sold in Canada. (Called Ram cooperate and they verified the warranty could be honored at any location US or Canada). Instead they kept charging me for unnecessary repairs. If anyone needs proof of my allegations, I have everything documented in text messages with the Kolosso Service personnel Bryce. I will be reaching out to Consumer Protection for assistance with best course of action in hopes of some financial reimbursement. I have no problem paying out of pocket for the repair that was necessary to fix the problem. Sincerely Disappointed Kolosso Ram Customer. Note: I have purchased a vehicle from Kolosso Toyota on W.Wisconsin Avenue in Appleton and their service team was outstanding. More