Kolosso Chrysler Jeep Dodge Ram Wisconsin
Appleton, WI
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663 Reviews of Kolosso Chrysler Jeep Dodge Ram Wisconsin
Check hesitation in the transmission We called Mike Smith...he set up the call back from the service dept...they called and also e-mailed to remind us of the appointment...also called whe We called Mike Smith...he set up the call back from the service dept...they called and also e-mailed to remind us of the appointment...also called when job was completed. Liked the gal that checked us in for service, no complaints............... More
Very Professional I was very pleased with both the salesman, Mike Smith and the finance person Pao Yang. It is a pleasure to see such true professionalism. I was very pleased with both the salesman, Mike Smith and the finance person Pao Yang. It is a pleasure to see such true professionalism. More
Running Boards Actually they screwed up and installed the wrong running boards, but these look better so I am keeping them. Although it was a little frustrating dea Actually they screwed up and installed the wrong running boards, but these look better so I am keeping them. Although it was a little frustrating dealing with the parts department and the service department. I could tell that they were confused, but they would not double check on parts for me. Then when I picked up the vehicle the service tech acted pissed off when I told him about the screw up! He did not want to hear it and tried walking away saying that he was too busy. He said go to the parts department and have them figure it out! Eventually Troy called to clear up the matter, but it was frustrating at first. More
oil change and scratch in paint removal oil change was done quickly. Scratch removal was done without appointment and was expertly done in minutes. beautiful job, restored like new, very wel oil change was done quickly. Scratch removal was done without appointment and was expertly done in minutes. beautiful job, restored like new, very well done. More
ABS warning light Repair was successful. It took about 2 hours to track down the problem. I am satisfied. Only issue I had was initial response to my request for appoi Repair was successful. It took about 2 hours to track down the problem. I am satisfied. Only issue I had was initial response to my request for appointment was 1-1/2 weeks. I called back later and asked for something sooner, since I felt it was a safety issue. Then I was offered a next day appointment and all is well. I don't feel I should have had to call back, but then the response was excellent. More
Great customer service The service guy (Eric) really went out of his way to get my vehicle fixed in a short period of time and had to work with an extended warranty co. to g The service guy (Eric) really went out of his way to get my vehicle fixed in a short period of time and had to work with an extended warranty co. to get them to pay for it. More
Oil & filter change was done appropriately and on time. Service personnel were extremely courteous and helpful. The service desk had trouble finding my vehicle in the was done appropriately and on time. Service personnel were extremely courteous and helpful. The service desk had trouble finding my vehicle in the "system", but eventually found the correct vehicle I had brought in. More
Nice people to work with Was a good experience. The sale person was knowledgeable about the truck I wanted to purchase. Got my truck at around the price I was looking for. Was a good experience. The sale person was knowledgeable about the truck I wanted to purchase. Got my truck at around the price I was looking for. More
Great service on a poor performing new car product (2015 300 Service was great....but the new car had to be in the shop twice in the first two weeks due to bad differential seal and a blown shock. Something is Service was great....but the new car had to be in the shop twice in the first two weeks due to bad differential seal and a blown shock. Something is terribly wrong when a new car has these kinds of problems out of the gate, and then the dealership does not have the repair parts in stock. Not good. But the staff were professional and responsive all the way. More
Awesome place Just for oil change. What great customer service!! You need a different coffee vendor though. Bad coffee I went to bathroom to dump out . But then I g Just for oil change. What great customer service!! You need a different coffee vendor though. Bad coffee I went to bathroom to dump out . But then I got to see your amazing bathroom. Kudos to your designer !! More