Koeppel Hyundai
Long Island City, NY
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1,404 Reviews of Koeppel Hyundai
Where to start:1. Selling cars offensively over MSRP Where to start: 1. Selling cars offensively over MSRP value. Extend your lease until the car shortage works itself out. Do not overpay like I did. Where to start: 1. Selling cars offensively over MSRP value. Extend your lease until the car shortage works itself out. Do not overpay like I did. 2. If they're buying out your old lease make sure you have your old lease agreement with you because they will "take your word" for it and won't bother looking it up for you even if you purchased the lease through them. This is why they get 2 stars because it was also my fault for not checking my lease, but you guys can't check that for me? Come on. 3. Make sure your brand new car is in complete working order before you leave. My cross traffic alerts were not working within the mirrors and had to be serviced a day later. My paper work says "road tested verified customer complaint" Thank you to the service department for fixing this. 4. After you have a problem, good luck with anyone in sales getting back to you in a timely manor. 5. My current manufacturers book says "parking distance warning volume" Please note there is no such thing in my vehicle and I have the top package. 6. Website says "Dual fold-away power, bodycolor side mirrors" this does not exist and was told by a sales agent that this doesn't exist on any of the Tucsons. Listen, I get it. We're all busy and people forget things. But not pulling up a customers old lease agreement is just bad business and bad ethics. Also, don't blame the customer when you're the one selling the vehicles. You're the "experts". Stay far away from this dealership and go to another one locally that takes the time to review information otherwise you'll be blamed by senior management More
David is an awesome and honest salesperson. He was very thorough in explaining everything and made a strong sales pitch without pressuring. Highly recommend! He deserves a promotion! thorough in explaining everything and made a strong sales pitch without pressuring. Highly recommend! He deserves a promotion! More
Ali helped me find a solid pre-owned vehicle at a good price, and spent the better part of the day working with me to set all the paperwork up. Even worked after closing time on a Sunday, to make sure I g price, and spent the better part of the day working with me to set all the paperwork up. Even worked after closing time on a Sunday, to make sure I got home the same day with the car I wanted. I appreciate his hard work! More
Mr. Mike Zacardi,Really went above and beyond to get the Mr. Mike Zacardi, Really went above and beyond to get the most competitive price on the market. Mike is courteous, understands quality customer servi Mr. Mike Zacardi, Really went above and beyond to get the most competitive price on the market. Mike is courteous, understands quality customer service, and will assist his customers to meet their budget demands. Thank you Mike for a job well done!! Highly Recommended!! More
Ali was very friendly and attentive, and kept me updated as the afternoon progressed. He was very informative and helpful during the test drive and things went smoothly as the afternoon progressed. He was very informative and helpful during the test drive and things went smoothly More
Ali is a TOTAL professional. He made our car purchase so effortless. I plan to recommend Ali to all of my friends and family. Look forward to my next purchase with Ali!! 👍👍👍👍 effortless. I plan to recommend Ali to all of my friends and family. Look forward to my next purchase with Ali!! 👍👍👍👍 More
Ali is a great sale person he help me with all my needs ..he answer all my question and help me to make a decision on my car .thank you Ali ...I am very greatful to northern Blvd Hyudai ..my favorite deale ..he answer all my question and help me to make a decision on my car .thank you Ali ...I am very greatful to northern Blvd Hyudai ..my favorite dealership very honest dealership ..thank you Hyudai ..thank you Ali More

