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Koch 33 Ford

Easton, PA

3.9
644 Reviews

3810 Hecktown Rd

Easton, PA

18045

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644 Reviews of Koch 33 Ford

November 21, 2015

Used Car Purchased Very Easy Transaction Keith Doddy made our used car purchase a sparkling experience. No high pressure sales and was very helpful with our search for a used 4WD SUV. Made ev More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Doddy
Nov 23, 2015 -

Koch 33 Ford responded

Hello Ray & Sue, Thank you so much for the positive review! We are glad to hear that you had such a "sparkling" experience with our dealership. Keith is a valuable member of our team, thanks to his vast knowledge and commitment to customer service. He wants to make every one of his customers feel comfortable and not pressured into anything. We are glad to hear from another one of his satisfied customers. Congratulations on your new Mazda! Sincerely, Tom Koch, GM

November 21, 2015

Amazingly easy, amazingly helpful. Great experience. David Walker was very helpful in assisting me with picking the right vehicle for my needs. I was looking at awd ford fusions and gave David my informa More

by RGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walker
Nov 23, 2015 -

Koch 33 Ford responded

Hello RGM, Thank you for taking the time to write a review and give us feedback on your experience at Milham. David is one of our most dependable sales associates and we are glad to hear that he was able to help you pick out your new car. At MIlham, we understand that buying a car is a huge decision so we want to make sure every customer gets exactly what they want. We are happy that David was able to help you find the car that you are happy driving! Sincerely, Tom Koch, GM

November 17, 2015

GREAT EXPERIENCE David helped me get in the car that I wanted and dug me out of a financial hole. Love my F-150 and will be back to buy my wife a car! More

by FDGrant6370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVID WALKER
Nov 18, 2015 -

Koch 33 Ford responded

Hi FDGrant6370, Congratulations on your new truck! I am so happy to hear that David was able to help you find exactly what you were looking for. David strives to see his customers leave happy, with the car of their dreams. He does a really great job representing Milham, and we are lucky to have him on our staff. Thank you so much for leaving such a kind review. We look forward to seeing you and your wife again in the future! Enjoy your new F-150! Best, Tom Koch, GM

November 17, 2015

Excellent Experience David went beyond the call of duty to get me into my new F150. He really cared about me as a customer. Worked hard to get the finance needed to fit my More

by Kelbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walker
Nov 18, 2015 -

Koch 33 Ford responded

Hello Kelbeck, Thank you so much for your review, and a huge congratulations on your new F-150! It's so great to hear that David was able to find the exact car that you were looking for, for a fair price. David really cares about helping his customers, and wants nothing more than to see them leave with smiles on their faces. I am so pleased that you enjoyed your experience with us at Milham. Thank you again for your review, and for choosing us. I hope that you enjoy your new truck! Please do not hesitate to call or stop in if you should ever need anything else in the future. Warm Regards, Tom Koch, GM

November 17, 2015

Great Experience Three weeks ago I traded in my 12 year old Dodge Ram for a new 2015 F150. Love the truck it's exactly what I wanted and dealing with David Walker was More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walker
Nov 17, 2015 -

Koch 33 Ford responded

Hello Eric, Thank you so much for taking the time to leave a review. Congratulations on your new F150! I am sure that it was difficult to trade in your Ram, but I am so happy that we could accommodate you with a new Ford! It's great to hear that David was able to find you the exact truck that you were looking for. David is a great salesman because he really listens to his customers and his #1 goal is to see you leave happy. David does a great job representing Milham, and we are lucky to have him on our team. Thank you so much for choosing and recommending us. Please do not hesitate to call us or stop in if you should ever need anything else in the future. Enjoy your beautiful new truck! Best, Tom Koch, GM

November 07, 2015

Waste of time I contacted a specific person who I had talked to about an F-150. I get there and speak to Hood who was not bad, but tried to play me off as if I did More

by county15
Recommend Dealer
No
Employees Worked With
Cory Wismer, Michael Hood
Nov 16, 2015 -

Koch 33 Ford responded

Hello county15, I am sorry that you were disappointed with your experience with us. We really value our customers and our #1 goal is to meet all your needs. We want our customers to leave satisfied, and I am disappointed that this was not the case. We have the utmost respect for our customers and I am sorry that we were unable to reach a deal. I hope that you will provide us with another opportunity in the future to make up for this, and to show you how much we value your business. Thank you for your feedback; I always appreciate honest feedback that can help us to improve customer service. We wish you the best with your future endeavors. Best, Tom Koch, GM

September 24, 2015

Awesome experience! Tim was great! I was totally unsure of what I wanted and Tim really helped me find a great car that I love! He really made sure that I was getting a really reliable, More

by Court.DeBosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hood
Sep 28, 2015 -

Koch 33 Ford responded

Hello Court.DeBosh, Thank you so much for taking the time to leave a review. Congratulations on your new car! I am so pleased to hear that you had such a great car buying experience with Tim. Tim is a great salesman because he really wants to see his customers leave happy with their purchases. He does a great job representing Milham and we are lucky to have him on our team. I hope you enjoy your new car, and we look forward to seeing you again in the future! Best, Tom Koch, GM

September 17, 2015

Very professional They worked with me until I had the right car at the right price. At no time did they try to sell me something I didn't want or only show me what they More

by Jimb88843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wismer, Michael Hood
Sep 17, 2015 -

Koch 33 Ford responded

Hello Jimb88843, Thank you for the review and congratulations on your new car! I am so happy to hear that you did not feel pressured or stressed when car shopping at our dealership. At Milham, our salesmen aim to help customers, not to just make sales. It's great that Michael, Cory, and you were able to work together so well, and that you left with the perfect car to meet your needs. Cory and Michael are excellent employees, and important members of the Milham family. Thanks again, and I hope you enjoy your new car! Best, Tom Koch, GM

August 18, 2015

No Hassle purchase of auto. I recently had the best experience ever of buying an auto. I have purchased or leased 14 autos a.nd have never had a better "NO HASSLE" experience in More

by marlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Shaika, Bill Kammetler
Aug 19, 2015 -

Koch 33 Ford responded

Hi marlin, Thank you for trusting in us for your leasing needs. I am glad to see we have stood out among the rest! Justin is a great representation of our team overall. I'm glad you were able to find what you were looking for when dealing with him. Thank you for taking the time to leave a comment and please feel free to come back at any time! Best, Tom Koch, GM.

August 14, 2015

update on the negative part of the sale, the Finance issue i encountered (with optional add-ons).. I have revised my rating with Finance manager, Bill Burock to an A+ as well. To expand on that, i nitially ha More

by shishi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Laut and Mike Burock
Aug 14, 2015 -

Koch 33 Ford responded

Hi shishi, Thank you for taking the time to leave a message regarding your experience. I am glad we were able to help you and that everything turned out okay. We appreciate your kind words and spreading the news of our dealership to your friends and family. If you need anything else we're more than happy to help! Have a nice weekend, Tom Koch, GM.

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