Koch 33 Ford

This was the second dealership I took my truck to for the same issue Steve and Tom were great they listened to my concerns and were more than accommodating to get it fixed in a timely matter and fit my sched same issue Steve and Tom were great they listened to my concerns and were more than accommodating to get it fixed in a timely matter and fit my schedule More

Kotch 33 Ford service department is fantastic. I will be bringing all of my vehicles here from now on. I will also tell my family and friends about my positive experiences at this dealer. bringing all of my vehicles here from now on. I will also tell my family and friends about my positive experiences at this dealer. More

We were very impressed of how knowable Ryan Valiente was very professional .And went way out of way to find out what worked best for us ,because of his help and his professionalism we walk out with 2 vehic very professional .And went way out of way to find out what worked best for us ,because of his help and his professionalism we walk out with 2 vehicles . Thank you More

Not worth keeping the vehicle I brought my old F150 here for 2 recalls. 1st time, they took care of it. 2nd time, they took care of it along w/ my Christmas money. Within a 3 we I brought my old F150 here for 2 recalls. 1st time, they took care of it. 2nd time, they took care of it along w/ my Christmas money. Within a 3 week span, my vehicle mysteriously accumulated $900 worth of issues. Both times, theyv did routine check-ups, even though I didn't request it. But w/ all the issues over the years w/ the vehicle and dealership service depts(including the incompetence of Naz Ford) I finally freed myself of the junker. Maybe the service manager should attempt to develop a reputation of dependability rather than deception within his dept. More

Excellent service. My wait was minimal and pleasant and I was treated with respect. I will continue to return to Koch 33 for my Escape’s service needs. I was treated with respect. I will continue to return to Koch 33 for my Escape’s service needs. More

Excellent Service Department I have had 4 occasions to visit Koch33 Service and had a pleasant experience each time; two for computer update/modifications to my Ford Edge ST and t I have had 4 occasions to visit Koch33 Service and had a pleasant experience each time; two for computer update/modifications to my Ford Edge ST and two for scheduled service. On one of the service visits Service Advisor Rachal Hower advised me that the multi-point inspection indicated the battery was testing low and she replaced it without charge. Earlier this month I contacted Service Advisor Andrew Hannula and told him the special ST transmission was not shifting properly. He went through all the service bulletins and found the programming change bulletin that would fix the problem. I now am enjoying my 2.7 twin turbo drive train at full potential. I have found the Service Team to be knowledgeable and courteous and can discuss automotive matters with them on any level. More

The dealership is fine, unfortunately I’m unhappy with my vehicle, it was taken for an engine rattle, ford says the rattle is acceptable, I disagree I would not recommend a Ford my vehicle, it was taken for an engine rattle, ford says the rattle is acceptable, I disagree I would not recommend a Ford More

F-150 Purchase Mike and team provided one of if not the best new car buying experiences I’ve ever had. Absolutely no pressure, no waiting for answers. Just straigh Mike and team provided one of if not the best new car buying experiences I’ve ever had. Absolutely no pressure, no waiting for answers. Just straight and to the point. Will definitely recommend friends and family to visit Koch and Mike! More

Dan Stover was excellent to deal with and he had great product knowledge and showed me exactly what truck I was looking for. Jenna Meyer product knowledge and showed me exactly what truck I was looking for. Jenna Meyer More

Tom in service got me in and out quickly. It was very clean shop and every one was very kind. Great place to buy a vehicle clean shop and every one was very kind. Great place to buy a vehicle More