Klaben Ford Lincoln

Learn about the 2017 Lincoln MKC from Dan Peters Dan Peters is a superb person to see if you want to learn about the 2017 Lincoln MKC. As I had never owned a Lincoln before, he took extra time to ex Dan Peters is a superb person to see if you want to learn about the 2017 Lincoln MKC. As I had never owned a Lincoln before, he took extra time to explain all the features of the MKC very clearly and professionally. As I was unsure of whether the MKC would fit into my garage he drove it to my home . He called several times after my purchase to see if I had any questions and reminded me not to hesitate to call if I needed to know anything about my purchase or to schedule any maintenance.. More

Amazing Klaben Ford, and especially Kenny King, have made my car shopping experience a pleasure for over 20 years. I just purchased my 10th are from them an Klaben Ford, and especially Kenny King, have made my car shopping experience a pleasure for over 20 years. I just purchased my 10th are from them and it was as great as always. I recommend Kenny King and the Klaben Auto Group with my greatest thanks. More

Friendly and Helpful I initially came in for a last-minute oil change on my leased car, and I ended up trading in my lease and buying a brand new car. All of the people wh I initially came in for a last-minute oil change on my leased car, and I ended up trading in my lease and buying a brand new car. All of the people who helped me were extremely patient and accommodating. I can't imagine going anywhere else for my service or my next car purchase! More

Rollover to new lease Just wanted to write quick review for Klaben Ford and for Tyler Kline - our sales guy. Needed to roll into a new lease. Was faster and easier than I t Just wanted to write quick review for Klaben Ford and for Tyler Kline - our sales guy. Needed to roll into a new lease. Was faster and easier than I thought it was gonna be. More

Great salesmen! Great truck choices! Will go back at the end of the lease. Have had many freinds ask about the truck. Will tell them to buy there Great truck choices! Will go back at the end of the lease. Have had many freinds ask about the truck. Will tell them to buy there More

Tire Rotation GREAT staff. They were knowledgeable and explained everything being done. Very thorough and kind. I would recommend this service center to others. Th GREAT staff. They were knowledgeable and explained everything being done. Very thorough and kind. I would recommend this service center to others. Thank you very much. More

Caring and Thorough! I have been having my vehicles serviced at Klaben Ford in Kent since I purchased a used ford Fusion from them a few years ago. I wouldn't go anywhere I have been having my vehicles serviced at Klaben Ford in Kent since I purchased a used ford Fusion from them a few years ago. I wouldn't go anywhere else now! Eric my service representative is excellent. He is very caring and makes sure that my vehicle is in top shape. I come for the usual oil change and tire rotation service, but they are always willing to check on noises or concerns I may be having. I always feel like I get a fair price on additional services that may be required on my used vehicle. Thanks so much! Old fashioned customer service at it's best! More

Always a pleasure Klaben continues to be our go-to dealer. After many decades, we appreciate the longtime relationship and ease of doing business. Another fine Ford a Klaben continues to be our go-to dealer. After many decades, we appreciate the longtime relationship and ease of doing business. Another fine Ford addition to our fleet. More

Great Salesman went on an above to help us out. Great experience and not even leaving our home. He listen to what we wanted and I know we can come back t Salesman went on an above to help us out. Great experience and not even leaving our home. He listen to what we wanted and I know we can come back to him a get the same service. More

Satisfied with Service deartment A couple of years ago, my wife and I bought our third car from Kenny King. This time we bought a 2014 Focus. A couple of months into having the car, A couple of years ago, my wife and I bought our third car from Kenny King. This time we bought a 2014 Focus. A couple of months into having the car, my wife and I both noticed an a bothersome vibration when we start from a dead stop. So I brought that in and the clutch was reprogrammed. That greatly improved the situation, but it did not eradicate it. I continued to have dialog with Kenny and Mike Branvold about it. I was informed that for that model and year - Ford introduced a new concept for their transmissions. Ford was now acutely aware of the issues I was having, and they were working on a redesign. A couple of months ago, I got a letter from Ford that another update was available for that transmission. So I used the opportunity for an oil change to get that taken care of as well. Kyle Sott was very up front with what was to be done. He called me later in the afternoon to tell me the clutch had failed the diagnostics ans was to be replaced with not duplicates of the original parts - but redesigned parts to take care of this issue. When I drove the car out of the dealership - I was stunned. The car was behaving exactly like I thought it should - extremely smooth shifting. Ford held true to their promise. They recognized the issue and came up with a working solution. Well done, all. More