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Klaben Ford Lincoln

Kent, OH

5.0
14,002 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,002 reviews

November 20, 2016

Great experience Buddy was great to work with. There was no pressure and he provided us with valuable information. Stephanie was very helpful and pleasant to work with More

by TNT
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Buddy" Moore, Stephanie Slomberg, Jim Bills
November 20, 2016

Klaben's Service is Adequate, Ford Motor Co. DRASTIC! While it took Klaben's service dept. several days to diagnose and repair the electric power steering on our Escape, we believe Ford Motor Company is R More

by NANSELW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Klaben Ford Lincoln responded

Thank you for taking the time to share your experience. We truly appreciate the positive scores that you gave us. Most importantly, we value the loyalty you have shown to Klaben Ford Lincoln over the years. It's unfortunate that the steering column had to be replaced in your Escape, but we appreciate that you chose Klaben to make the repairs. Please keep your receipt for the work that was performed. If Ford happens to expand or re-visit that recall in the future, you may need the receipt in order to claim a refund. Carl Bujorian Service Director Klaben Ford Lincoln, Inc. 330-593-6722 cbujorian@klaben.com

November 20, 2016

Greatest salesman of all time: Kenny King My family has now leased 8 cars from Klaben and salesman Kenny King. Kenny had my trust, knows his cars, and most importantly, is very friendly. I wou More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny King
November 20, 2016

Great Experience I enjoyed my experience at Klaben Ford Lincoln. Dan Peters called me when my lease was about up. I set up a time to meet with him and I emailed him t More

by lraines
Recommend Dealer
Yes
Employees Worked With
Daniel Peters
November 20, 2016

Great experience. Brandon greeted us right as we entered the sales facility. He asked us questions to figure out what kind of vehicle we wanted, and produced a Ford Es More

by trebbeaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko, Stephanie Slomberg
November 19, 2016

Recall Repair The staff was friendly, accommodating, helpful, understanding and flexible. My repair was a little lengthy due to not knowing exactly what the issue ( More

by DALTS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Czubaj
November 19, 2016

New car purchase I had a great experience & never felt pressured to buy a car. Everyone listened to what I was looking for and what I could afford. Left with a new For More

by marybreakiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Damis, Jeff Tetreault
November 19, 2016

Looking for a used mid-sized suv Tyler was great help. We had recently moved to the area so this was our first experience with Klaben. Everyone was friendly and helpful. We never f More

by Wyckoff, ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2016

Awesome Sales Staff As usual, Kenny King, performed I and with great attitude. He works diligently to get the "best bottom line freak" time and time again and that is th More

by sadown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny King
November 19, 2016

Happy camper We had a great afternoon with Gene. We were in and out before we knew it. Gene gave us a great deal on our trade in and a great price on our Lincoln M More

by Pick777
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene Kallmeyer, Stephanie Slomberg
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