Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,002 reviews
Great experience Buddy was great to work with. There was no pressure and he provided us with valuable information. Stephanie was very helpful and pleasant to work with Buddy was great to work with. There was no pressure and he provided us with valuable information. Stephanie was very helpful and pleasant to work with. These folks, including Jim, stayed late so we could take the car with us the night we bought it. More
Klaben's Service is Adequate, Ford Motor Co. DRASTIC! While it took Klaben's service dept. several days to diagnose and repair the electric power steering on our Escape, we believe Ford Motor Company is R While it took Klaben's service dept. several days to diagnose and repair the electric power steering on our Escape, we believe Ford Motor Company is REMISS in their handling of recalls and warranties on this vehicle in-as-much as there having been over a million Excapes and pickup trucks with this same defective part. Since the replaced steering column lasted only 30,000 miles, it appears that the factory replacement was not an original or new part. After all, tires and brakes last longer than this. For Ford to maintain its good reputation, you should treat your faithful customers with more dignity and honesty when original parts have been determined to have been defective. This ended up costing us over $1,000.00, when it should have been covered by the factory recall. More
Greatest salesman of all time: Kenny King My family has now leased 8 cars from Klaben and salesman Kenny King. Kenny had my trust, knows his cars, and most importantly, is very friendly. I wou My family has now leased 8 cars from Klaben and salesman Kenny King. Kenny had my trust, knows his cars, and most importantly, is very friendly. I wouldn't get a car from anywhere else! More
Great Experience I enjoyed my experience at Klaben Ford Lincoln. Dan Peters called me when my lease was about up. I set up a time to meet with him and I emailed him t I enjoyed my experience at Klaben Ford Lincoln. Dan Peters called me when my lease was about up. I set up a time to meet with him and I emailed him to tell him what I was interested in looking for my next lease. He found what I wanted and the experience did not take all day. I would definitely recommend the dealership and Dan personally for your next car. More
Great experience. Brandon greeted us right as we entered the sales facility. He asked us questions to figure out what kind of vehicle we wanted, and produced a Ford Es Brandon greeted us right as we entered the sales facility. He asked us questions to figure out what kind of vehicle we wanted, and produced a Ford Escape Titanium model that was exactly what we were looking for. The financing process was a breeze, and we walked out as proud lessees of our first new vehicle. More
Recall Repair The staff was friendly, accommodating, helpful, understanding and flexible. My repair was a little lengthy due to not knowing exactly what the issue ( The staff was friendly, accommodating, helpful, understanding and flexible. My repair was a little lengthy due to not knowing exactly what the issue (s) was and a staff member was kind enough to take me home so I did not have to wait. They also washed my car when the repair was completed. Great customer service! More
New car purchase I had a great experience & never felt pressured to buy a car. Everyone listened to what I was looking for and what I could afford. Left with a new For I had a great experience & never felt pressured to buy a car. Everyone listened to what I was looking for and what I could afford. Left with a new Ford Edge. More
Looking for a used mid-sized suv Tyler was great help. We had recently moved to the area so this was our first experience with Klaben. Everyone was friendly and helpful. We never f Tyler was great help. We had recently moved to the area so this was our first experience with Klaben. Everyone was friendly and helpful. We never felt pressured. More
Awesome Sales Staff As usual, Kenny King, performed I and with great attitude. He works diligently to get the "best bottom line freak" time and time again and that is th As usual, Kenny King, performed I and with great attitude. He works diligently to get the "best bottom line freak" time and time again and that is the reason I return again and again. More
Happy camper We had a great afternoon with Gene. We were in and out before we knew it. Gene gave us a great deal on our trade in and a great price on our Lincoln M We had a great afternoon with Gene. We were in and out before we knew it. Gene gave us a great deal on our trade in and a great price on our Lincoln MKS . All the people at Klaben were friendly and help full. I think everyone should buy a car from Gene at Klaben. Thanks again!!! Dave and Rachelle More