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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,841 Reviews

1,841 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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September 23, 2024

Very happy with the work done. It was easy to drop my car off the night before and have it worked on the next day. Harley kept me informed about the work being done and the cost. More

by maggie1392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harley Burrows
September 20, 2024

Ive worked with dozens of dealerships over the years and Klaben is the Absolute best dealership to work with from sales to service. Mike will go above and beyond in service to make sure you are satisfied w More

by Amb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Really handled my emergency service very good. had to order parts took four days that I do not understand More

by tpitoniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Taylor
Sep 20, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Tony, Thank you for taking the time to leave us a review, your feedback is greatly appreciated and extremely valuable to us. It appears that we did not live up to the expectations we have of ourselves with your most recent visit. We sincerely apologize for this. I tried calling to gain some additional insight on this but was unable to reach you. Would love to hear back from you to talk about your visit. I can be reached at any of the following ways below. The entire Klaben team remains at your service. Sincerely, Jimmy Boone Service Manager Klaben Auto Stores 330-673-3139 Ext: 408 rboone@klaben.com Visit: www.klaben.com

September 20, 2024

Joe in the service department was helpful answering all my questions I would recommend family and friends More

by Jamtam1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Easy to schedule an appointment online. Service was completed ahead of estimated time. Very friendly staff. More

by code.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Joe Hillard is the man! He always provides an excellent service experience! I look forward to speaking with him every time I bring my truck in for service! More

by 4matic4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Great service and fast efficient work was done to my Jeep Wrangler. Everyone was really nice as well. More

by chris@newsomegroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Burrows
September 16, 2024

I had a great experience with a polite and professional service representative and received quality service More

by jeffstraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Taylor
September 16, 2024

Very professional. Very nice and kind. Very prompt. Performed good work. My car is running so much better. Thank you. More

by Knottse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Taylor
September 16, 2024

I was met quickly when arriving. Joe was courteous, friendly and very helpful. Indicated what was going to be done and how long it would take. Work was done on time and Joe answered More

by joesphgasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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