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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,931 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,931 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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February 05, 2025
The service writer Melisa was fantastic but was disappointed the tec didn’t assemble my rear seat correctly, and I had to bring the truck in again to get it repaired . disappointed the tec didn’t assemble my rear seat correctly, and I had to bring the truck in again to get it repaired . More
by jwhitef50
Verified Customer
February 03, 2025
Shalon and the Klaben service center were wonderful during my last visit for service on my truck. Shalon made the appointment with me and even followed up the weekend before my appointment to verify during my last visit for service on my truck. Shalon made the appointment with me and even followed up the weekend before my appointment to verify I had transportation back to my home while the service was being done. He was very courteous and efficient when I arrived at the center on Monday. All work was completed within a few short hours. Shalon explained in detail all the recall work that was done. He walked me out to the vehicle also which was a nice touch. All in all, a great experience at Klaben Service Center and with Shalon. I highly recommend!! More
by wags487
Employees Worked With
February 03, 2025
Good job by Liz and the entire crew at Klaben. Waited for car and it was done in good time. Waited for car and it was done in good time. More
by CW12BW14
Employees Worked With
February 02, 2025
I would highly recommend this dealership and Elizabeth. They made everything easy and very accommodating. Highly recommend. They made everything easy and very accommodating. Highly recommend. More
by fred.guerra
Employees Worked With
January 30, 2025
Melissa is great to work with, and is very helpful. My only issue with this experience is that this part was not replaced when I originally mentioned the problem the last time my vehicle was in for ser My only issue with this experience is that this part was not replaced when I originally mentioned the problem the last time my vehicle was in for service. I am thankful this time that Melissa was able to order the part and not take the vehicle in until the part arrived so that I was not without my vehicle for an extended time. More
by mjramer
Employees Worked With
January 30, 2025
Joe hilliard is above n beyond incredible. He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th More
by SHVDMONKE
January 28, 2025
She was great got me in for oil change and did updates on my vehicle while I waited. on my vehicle while I waited. More
by Garry
Employees Worked With
January 27, 2025
Joe kept me posted through out the process of getting my car fixed. Klaben had my car back to me within 3 days and provided a loaner so I didn’t have to miss work. car fixed. Klaben had my car back to me within 3 days and provided a loaner so I didn’t have to miss work. More
by danielr369
Employees Worked With
January 26, 2025
Joe was great. Great positive attitude, courteous, and took extra time to ensure I felt taken care of. Great positive attitude, courteous, and took extra time to ensure I felt taken care of. More
by MONTGOD6
Employees Worked With
