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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,844 Reviews

1,844 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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January 25, 2024

Joe is the best service advisor I have dealt with. . Always nice and very helpful. More

by dsj2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

A big thank you to both AJ and Joe for keeping us updated thru out the whole process of Diagnosing our Jeep. Definitely an honest service department that cares about its customers coming back More

by jmarst10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Thank you to Joe Hilliard for doing a fantastic job. Even though it took 5 months and several return trips to get everything finally fixed, they did a great job. More

by trckntrble
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Great customer service. My truck was in for a recall, and Kalben got me in at my scheduled time. They have a waiting area and offer refreshments. My truck's recall was se More

by winchell350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arnold
January 16, 2024

It was a good buying experience. The team worked with me on the deal and helped provide me with what I wanted. More

by psally
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Ash
January 16, 2024

Both Joe and Klaben techs did a great job on my oil change as well as my exhaust leak repair. They worked with my aftermarket warranty and kept me informed of the process as we went. I've taken my Ra More

by jkkinne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Justin Bolen in Sales was awesome to work with. Service center is professional and very friendly. More

by dave.galambos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Wonderful, friendly service. Very professional atmosphere. Kind employees. Quick assessment, comfortable waiting area, nice refreshments. More

by amlong21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Rich
January 12, 2024

Dave McGraw was very nice and very helpful when we purchased our leased vehicle. The finance guy was also nice and friendly. It was a pleasure doing business with your dealership. More

by duckhunterdjc
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave McGraw
January 11, 2024

The people down at Klaben Service go the extra mile to get you in, and your car serviced and back on the road in a timely manner.They are always courteous and will answer any questions you might have.Defi More

by rcales2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gauthier
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