Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,839 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,839 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Sort by
November 05, 2024
Always friendly and courteous. Took the time to address my concerns. Called and follwed up the next day Took the time to address my concerns. Called and follwed up the next day More
by phi41
Verified Customer
November 04, 2024
Claven is the best. I have never had such good service anywhere else. I drive 45 minutes to go to this dealership and service. I have never had such good service anywhere else. I drive 45 minutes to go to this dealership and service. More
by TRISH6
Employees Worked With
November 03, 2024
i called on a monday for service, oil change and tire rotation they said wednesday at 1:00 pm.super quick appointment. thankyou. rotation they said wednesday at 1:00 pm.super quick appointment. thankyou. More
by bill
Employees Worked With
October 30, 2024
Very caring and trying to get everything done As quickly as possible, very experienced in giving good customer care and service as possible, very experienced in giving good customer care and service More
by jaw1945
October 26, 2024
Wait time for service was longer than expected and oil was overfilled and I had to return the next day for another 2 hour service visit while they drained oil and replaced air filter because oil overflowe was overfilled and I had to return the next day for another 2 hour service visit while they drained oil and replaced air filter because oil overflowed into air filter. Oil mess throughout engine compartment. The vehicle was messy and not cleaned up…. I keep my vehicle clean and even wipe down accessible areas to keep it looking nice. Car was even messier after second service visit. Very sloppy unprofessional experience! More
by rdktubo
October 25, 2024
We were very pleased with how the dealership looked at our problem with the nav system and was more than willing to make it right. We truly appreciated that and made a huge impact on our views of the dea our problem with the nav system and was more than willing to make it right. We truly appreciated that and made a huge impact on our views of the dealership. Thank You More
by marilyn.merriman
Employees Worked With
October 21, 2024
Everyone in the service department is great. Jeffrey Beane helped me buy the truck of my dreams. Casey Shaw was very helpful with an issue that was resolved. Thanks all. Jeffrey Beane helped me buy the truck of my dreams. Casey Shaw was very helpful with an issue that was resolved. Thanks all. More
by LESLIEBARRETT9
Employees Worked With
Other Employees :
Albert Klaben never gave up until he fixed an issue.
October 21, 2024
I have never had a problem with any service from here. Joe is great and everyone else is friendly. The waiting area is great and clean .They have charging stations for your phone and drinks and snacks whi Joe is great and everyone else is friendly. The waiting area is great and clean .They have charging stations for your phone and drinks and snacks while you wait. More
by sedwards520
Employees Worked With
October 19, 2024
As always dealing with Klaben s service department is as pleasant an experience as possible. Jarred Taylor made the process move smoothly, I was in and out pretty fast. Thats why my wife and I have bee as pleasant an experience as possible. Jarred Taylor made the process move smoothly, I was in and out pretty fast. Thats why my wife and I have been coming back to Klaben since 1998 More
by Tom
Employees Worked With
