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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,931 Reviews

1,931 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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February 12, 2025

These guys discussed and communicated with me like no dealership service center I've ever experienced. I didn't even realize there were dealerships out there with this level of care and genuine concern t More

by dswaggard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

The customer service and explanation of services was very thorough and educational. Thank you for the attention to detail. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Kent, Ohio Klaben Jeep is a great dealership that truly cares about their customers, making sure that fixing your car is their number one priority. They consistently checked on me while my vehicle was bein More

by Mario 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
February 10, 2025

great service and recall repairs with everything done on time with no issues. a positive experience as usual More

by ashtonjw
Recommend Dealer
Yes
Employees Worked With
Shalon Withrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Joe was easy to work with. My radio got replaced and everything went very smooothmy. More

by jenp1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

great service and everything done on time with no issues. a positive experience as usual More

by ashtonjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great to have Joe as service manager for my Jeep and Durango vehicles for many years. More

by dfetyko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Kudos to the entire staff at Klaben, great service and communication from Liz Curry. New feature was the service video I received about condition of vehicle from underneath, brakes and tire condition giv More

by CW12BW14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Liz was wonderful to work with! She was friendly, helpful, and made navigating the whole process easy! She was in communication every step of the way, and I look forward to working More

by clbowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

My tech put me at ease right off the bat, time lines were laid out More

by weeezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.