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Kitsap Auto Outlet

Port Orchard, WA

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249 Reviews

3555 W State Highway 16

Port Orchard, WA

98367

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249 Reviews of Kitsap Auto Outlet

September 22, 2024

Thank you Justin! Love my GMC Sierra truck! You kept me entertained while we waited for all that paperwork to go through and I left a very happy buyer! More

by Gammaddle[
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Lyndi Osborne
March 17, 2024

Wish I could give them 0 stars, worst car buying experience EVER! And I am not a young man RUN AWAY these are old school crooked slime-ball car folks. I thought this kind of place was gone today but More

by Unfrendly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service department are incompetent and they will tell you anything to get you out the door, Lyndi Osborne
May 27, 2022

Sold me a lemon want me to pay for part no sits in driveway xxxxxxxx More

by tonyparriera1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett
June 11, 2021

The team that works here is incredibly professional and so friendly! Bought my car end of January and Sean was outstanding! I just brought my car in for some follow up service, Alex, David and Chase went a More

by corinamblue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, David, Chase
April 19, 2021

Got a 2019 Nissan versa and I do a paper route with it it's a great car and would recommend port orchard kitsap auto oulet. More

by hortonr376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndi Osborne
April 13, 2021

This place is so xxxxing pushy and makes you feel uncomfortable like you’re not allowed to leave. Went here about a little over a month ago. Went to test drive a car around 10:30am called and got More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall
Apr 15, 2021 -

Kitsap Auto Outlet responded

We are sorry to hear that you did not have satisfactory experience, Hannah. We take customer reviews, both positive and negative, seriously. It is important to us that we continue to improve, so we will be taking this as a learning and training opportunity. If you have any further concerns or questions, please feel free to call and ask to speak to the General Manager (360)479-7801.

April 30, 2020

UNETHICAL drove off and a few hours later a whole bunch of lights came on the dash. called them and they said it was normal and that everything would be cov More

by StayAWAYfromKITSAPAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan finance, Service department
May 13, 2020 -

Kitsap Auto Outlet responded

This review does not sound like any situation that we have had at our dealership and definitely is not how we do business. If this is a real review, we would really appreciate the opportunity to make things right. Please give us a call at 360-479-7801 and our manager will be happy to do what we can to help.

October 31, 2019

Brake system alarmed less than 5min after pulling out of the dealership. They refused to address. Told me it was sold "as is" and they wouldn't fix or pay to have fixed. They claim to have checked and certi More

by MT
Recommend Dealer
No
Employees Worked With
Scott and Marshall
October 15, 2018

Excellent car buying experience Great experience buying a vehicle, no pressure or tactics. Marshall Bevins and the Team at Kitsap Auto Outlet were a pleasure to work with. Will conti More

by Jon M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall Bevins, Sales
May 16, 2018

Great team! I had the pleasure of working with Josh who helped me select the perfect car for me. He was absolutely zero pressure and I never felt like he was try More

by Random Female
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Jake
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