Kitsap Auto Outlet

Cannot Say Enough About Kitsap Auto!!! It's really the little things that make for a great buying experience, and the little things definitely added up at Kitsap Auto! I called to set It's really the little things that make for a great buying experience, and the little things definitely added up at Kitsap Auto! I called to set up a test drive and got Jerry on the phone, who immediately struck me as very friendly and willing to do whatever he needed to help me out. I was looking for two vehicles, but the Chevy Blazer was the only one I had seen on the website that I knew we were interested in. He asked me some questions to find out what I needed out of the other vehicle and started looking into what they might have in stock. When he found out that I might have to delay my visit to their lot because I had no way to get there, he offered to come pick up my kids and I because they had a sale going on and he didn't want me to miss out. He gave me his private cell number from the first time I called so I could get in touch with him any time, for any reason, and was very patient in helping me find a car to suit my needs once we got there. As far as the cars, they have everything, from brand new, to needs tlc. Our Blazer was incredibly priced, one-owner, with such low miles it was kind of insane! Not only that, but we managed to actually find another car that I really liked, (an '05 Dodge Stratus), with really low miles, as well! AND Phillip was able to get us extended warranties and gap insurance, all at a payment that we could live with, even with our terrible credit! The only thing I would recommend is to make sure you thoroughly check out any vehicle you are considering buying. I didn't think to check the trunk of my car and it was missing a board and un-usable. However, the great thing about Kitsap Auto is that, even with the standard as-is contract, when I pointed out at the lot that the car's tires needed replacing, they replaced them... and when I called a couple of days after I got the car home and told them about the trunk, (just to get a suggestion as to how to fix it, since it was my fault I didn't check it at the lot), they fixed that too!!! The people at Kitsap Auto have gone above and beyond for me and my family. I am really happy that I chose to go there to buy our vehicles! More

2008 Suzuki Forenza They were very patient with me and my husband getting our power of attorney and information. My husband is in Japan so there are many times where I go They were very patient with me and my husband getting our power of attorney and information. My husband is in Japan so there are many times where I got frustrated with hin and they were still friendly. Got a great deal and a wonderful experience. More

Very happy customer! Very, friendly non-pushy customer service! We have poor credit and they were able to help us!!! Jerry was great!!!!! Thank you so very much! Very, friendly non-pushy customer service! We have poor credit and they were able to help us!!! Jerry was great!!!!! Thank you so very much! More

Gret service 3rd car we have bought Just bough our third car from them, easy to deal with and they can get anyone approved for a loan. We came in august two years ago when rabar was new Just bough our third car from them, easy to deal with and they can get anyone approved for a loan. We came in august two years ago when rabar was new and bought a tahoe from than we told rabar we need truck he help us fined truck we were looking for than we come in today to get a another car for wife as commuter and rabar and phillip help us fined 2005 nissan Altima at price we can afford and at low paymonts go see these guys at kitsap auto outlet More

Shocked I have already purchased another vehicle somewhere else because of my negative experience at Kitsap Auto. I came with my boyfriend to buy my first car I have already purchased another vehicle somewhere else because of my negative experience at Kitsap Auto. I came with my boyfriend to buy my first car and I found a car that I really liked. I actually emailed them first and they responded after about 4 days but, I haven't bought a car before so I didn't know if I could get one. I sat around for a few hours while they figured out the numbers, which they brought out on a piece of paper written with sharpie, I asked them what my percentage was and they told me 8% but when I checked it was way higher then that. I told them I wanted my payment at 300$ or less and they told me 500$ for 60 months! They said that this is what I qualified for. I was a little skeptical so I asked to take the car to a mechanic first to have it looked at. I took it to Midas and they told me it needed over 2000$ in work done to it. When I brought the car back they told me they wouldn't fix anything and they would add the amount of what needed to be fixed onto the loan and I could get it all fixed myself. Needless to say this wasn't working for me, so I left. The whole time I was sitting there the salesman kept trying to get my boyfriend to trade his truck in and buy a different one, it just seemed very unprofessional. I will never go back there again. More

Great day to buy a used car. The service was great! We didn't have the best credit, but the salesman found 5 cars for us to look at, and just kept handing over keys. We found the The service was great! We didn't have the best credit, but the salesman found 5 cars for us to look at, and just kept handing over keys. We found the car we wanted, did a bit of dealing and got it at a good price, and we where offered some great warranty and GAP insurance that we took at a very reasonable price. Everything was explained to my wife and I with great patience and the staff was careful to keep things very low pressure. Then when we bought the car, it only took a few minutes for the paperwork and such. All of which was gone over very carefully for our protection. More

go see shaho Went from an 07 focus to a 2012 chevrolet cruz with no money down. Quality new car. Friendly staff and atmosphere. Go see shaho and phillip they are t Went from an 07 focus to a 2012 chevrolet cruz with no money down. Quality new car. Friendly staff and atmosphere. Go see shaho and phillip they are the best. More

nice people Shaho is the most amazing of amazing sales people we have ever dealt with. We have dealt with him 10 times and he never pressured us. Go see him,you w Shaho is the most amazing of amazing sales people we have ever dealt with. We have dealt with him 10 times and he never pressured us. Go see him,you will be set More

Great experience, great people, excellent service I purchased a Saturn view a month ago here. My boyfriend and I spent three days looking for a small SUV in my price range. I finally found one there t I purchased a Saturn view a month ago here. My boyfriend and I spent three days looking for a small SUV in my price range. I finally found one there that was super clean and very reasonably priced. No pressure, very friendly environment and very easy to deal with. I was using my tax refund to buy the car so I only had enough to buy the car and not the warranty. Two weeks later the transmission started to make a noise, I had my dad look at it and he said the transmission was going out :( ..... I called kitsap auto outlet and they told me to bring it in to have them take a look at it. Julia the service lady helped look at my car and then referred me to the manager phillip. I did not have any extra money for the repair and they completely fixed my car for me at no cost! I knew I was buying the car with no warranty because I couldn't afford one being a college student. They went 100% above and beyond, I will always go there to buy a car, and make sure everyone knows how's greatful I am for the service I got. More

Do not buy from here! Only buy a car here if you're prepared to spend several thousand dollars in repairs once you get your new car home... The 'check engine' light came on Only buy a car here if you're prepared to spend several thousand dollars in repairs once you get your new car home... The 'check engine' light came on coincidentally about a week after we bought it- it needed a new catalytic converter. The oil burning smell only got worse when we got it home. They told us it was due to a missing dip stick. However, it was leaking oil gaskets. The thumping that they said was the spare tire was the bushings that were bad when we bought it. None of this was disclosed to us as us required by the law. Casey initially presented himself as helpful but soon stopped returning calls, and avoiding us when we called. Now we're stuck paying over $4000 on a van we paid $8000 on. Terrible experience and we plan on telling as many people as we can-'Avoid Kitsap Auto Outlet. You will be ripped off.' More