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Kitsap Auto Outlet
Port Orchard, WA
251 Reviews
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251 Reviews of Kitsap Auto Outlet
November 24, 2024
I purchased a 2015 Honda Fit a few months ago. It was my dream car. As of 11/16/24, the car is dead. It is not the battery. My friend has checked out as much as he could. The dealership basically It was my dream car. As of 11/16/24, the car is dead. It is not the battery. My friend has checked out as much as he could. The dealership basically said, "You're on your own kid". This car cost me $14,000.00. I sat there for hours while they kept giving me other offers none of which I was satisfied with. I felt like I was being held captive until I agreed to buy the car. No wonder they wanted me to buy the car. It is a piece of junk. I am unemployed at this time, I have no money, and I am going to have the Credit Union repossess the car. There is nothing I can do. Beware and never, ever purchase a car from Kitsap Auto Outlet. They will pound you until you cry uncle and buy their cars. DO NOT EVER GO TO THIS DEALER SHIP FOR A CAR. YOU WILL BE SORRY. All they want is the money and they do not care what it takes to persuade you, bully you, or take your last dime to sell a car. I regret doing business with them. It was the experience I have ever had when purchasing a car. More
by ozomotli
Employees Worked With
Don't remember. There were 2 men that I delt with. , Lyndi Osborne
November 24, 2024
This dealership will screw you over. My car broke down in less than 3 months. My car broke down in less than 3 months. More
by ozomotli
Employees Worked With
Don't remember. There were 2 men that I delt with. The woman who gets the money was holding me captive to purchase more insurance., Lyndi Osborne
September 22, 2024
Thank you Justin! Love my GMC Sierra truck! You kept me entertained while we waited for all that paperwork to go through and I left a very happy buyer! Love my GMC Sierra truck! You kept me entertained while we waited for all that paperwork to go through and I left a very happy buyer! More
by Gammaddle[
Employees Worked With
Justin, Lyndi Osborne
March 17, 2024
Wish I could give them 0 stars, worst car buying experience EVER! And I am not a young man RUN AWAY these are old school crooked slime-ball car folks. I thought this kind of place was gone today but experience EVER! And I am not a young man RUN AWAY these are old school crooked slime-ball car folks. I thought this kind of place was gone today but I was wrong. Absolutely will NOT stand behind the auction quality CRAP they sell! DO NOT BUY FROM THEM YOU WILL NOT BE HAPPY They will tell you your car is covered with a 300 mile 90 day warranty witch sounds great unless you need to use it.. They lie and tell you xx stories the service department is incompetent!! I cannot warn you enough, DO NOT BUY FROM KAO!! You’ve been warned. More
by Unfrendly
Employees Worked With
Service department are incompetent and they will tell you anything to get you out the door, Lyndi Osborne
June 11, 2021
The team that works here is incredibly professional and so friendly! Bought my car end of January and Sean was outstanding! I just brought my car in for some follow up service, Alex, David and Chase went a so friendly! Bought my car end of January and Sean was outstanding! I just brought my car in for some follow up service, Alex, David and Chase went above and beyond! Im beyond happy! I highly recommend this place! The entire staff are very friendly too! I love this olave! Thank you for a great experience! More
by corinamblue
Employees Worked With
Alex, David, Chase
April 13, 2021
This place is so xxxxing pushy and makes you feel uncomfortable like you’re not allowed to leave. Went here about a little over a month ago. Went to test drive a car around 10:30am called and got uncomfortable like you’re not allowed to leave. Went here about a little over a month ago. Went to test drive a car around 10:30am called and got paired with Marshall. Got there and before I could test drive he asked me for my car keys. I assumed it was to appraise my car just in case I traded it in. I was later informed I shouldn’t have even given him my keys. We drove to port Orchard and back. Liked it but couldn’t justify the price for something I didn’t feel connected with or excited by. I sat in that chair from 10:30am to 5:30pm being pushed and persuaded to buy a car I made very clear I did not want. I tried filling out some paperwork to check out my rates and financing to just get out of there and never contact them. I stood up 6 times and said “ I need my car keys go get them please I’m leaving” each time he went to the back room and came back 20 mins later with a new xxxxty deal trying to make things weirdly personal saying I have something against him because I don’t want the car. Made me feel super uncomfortable and I had to eventually call my bf to come down and get me because they would not give me my keys. After he showed up he asked for my keys for me and 20 mins later I get them and practically run out the door. Went to Tacoma Subaru and picked up a brand new car and definitely had a better time by far with them. More
by Hannah
Employees Worked With
Marshall
April 30, 2020
UNETHICAL drove off and a few hours later a whole bunch of lights came on the dash. called them and they said it was normal and that everything would be cov drove off and a few hours later a whole bunch of lights came on the dash. called them and they said it was normal and that everything would be covered under the warranty we purchased. they said, they recently replaced some stuff so it was common. me living far away, they said take it to another shop and it would be covered. after a few days in the shop, I call to speak to the manager and he said because we had someone else look at it and work on it. they can't tell what was done to it and it's out of their control and warranty won't cover it. I feel lied to and cheated. after literally buying a car from them. COLD BLOODED SNAKES. STAY AWAY. More
by StayAWAYfromKITSAPAUTO
Employees Worked With
Jonathan finance, Service department
October 31, 2019
Brake system alarmed less than 5min after pulling out of the dealership. They refused to address. Told me it was sold "as is" and they wouldn't fix or pay to have fixed. They claim to have checked and certi the dealership. They refused to address. Told me it was sold "as is" and they wouldn't fix or pay to have fixed. They claim to have checked and certified the car. Unfortunately that's only until you leave their lot. Horrible company. Stay very far away and buy from a company that has morals. More
by MT
Employees Worked With
Scott and Marshall
