Kisselback Ford
St. Cloud, FL
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665 Reviews of Kisselback Ford
We have worked with Gary before and have been very happy with his friendly service. The service department, especially P.J., are very nice and helpful. That is one of the reasons we keep buying vehicles f with his friendly service. The service department, especially P.J., are very nice and helpful. That is one of the reasons we keep buying vehicles from them. More
Dallin and everyone else who helped with my transaction were great. My wife had just recently had our baby and it was impossible for me to go to the dealership and shop prices. Dallin helped me in my situa were great. My wife had just recently had our baby and it was impossible for me to go to the dealership and shop prices. Dallin helped me in my situation and did everything over the phone and email. I got a great upfront price, no haggling or games. On delivery day, Dallin had the vehicle already cleaned and ready to go by the time I got there. I sat down with the finance manager and signed my paperwork. Dallin really helped my family out! Everyone had great customer service and put the customer first. I would highly recommend this dealership to everyone. On top of my excellent customer service and experience at the time of delivery Dallin and Kisselback Ford went above and beyond again. After driving home I realized that I had misplaced my spare key. I dont remember what happened to it or where it went. Either way Dallin took care of it for me. He spoke with his manager and they decided to go out of there way and get me a new key. They even mailed it to me so I didnt have to come down to the dealership. Again went above and beyond even after the sale was over. They will get great reviews and word of mouth adverstising from me to everyone I know interested in buying a Ford. Overall my experience was the best I have ever had with buying a new car. Even the financing part was excellent. No games or hidden fees. The finance manager broke everything down for me and even worked with me to get an extended warranty worked into my budget payment. This dealership and employees really care for customers and go that extra mile to make your experience the best it can be. I will highly recommend them and will only think of Kisselback Ford for any new Ford purchases. Matt More
I had a great experience with this "new" dealership for the most part. Dallin was very helpful and he got me into the vehicle I wanted/needed for a good price. My only complaint would be tha dealership for the most part. Dallin was very helpful and he got me into the vehicle I wanted/needed for a good price. My only complaint would be that I did not get a spare key for my ignition nor any key for the tool box on the pickup and this was not disclosed to me until AFTER I had signed the paperwork. That said, the owner and Dallin quickly worked to take care of my issue and they reimbursed me for the cost of a new backup key for each. They really seem to care about repeat business and I would recommend this dealership and in particular Dallin Jones as your salesperson who took care of every need we had at the time. More
I was very pleased with my overall experience. There was no pressure at all which I appreciated!! I felt that the gentlemen I worked with were genuine and sincere, and really interested in making sure that no pressure at all which I appreciated!! I felt that the gentlemen I worked with were genuine and sincere, and really interested in making sure that I was pleased with my final decision. I explained that I had been having a difficult time letting go of my current 2001 Mustang because it was such a good car over the course of the ten years I owned it. They were patient and respectful. Thank you for making this experience a positive one for me!! I know I will enjoy my new 2012 Focus! More
Best car buying experience of my life. Listened to me,got me what I wanted at my price. I would recomend this dealership. They are A++ ! me what I wanted at my price. I would recomend this dealership. They are A++ ! More