Kisselback Ford

His and Her cars We started looking around for a car for me and a truck for my wife. We checked local dealerships first. Then we went to Orlando. We thought big city b We started looking around for a car for me and a truck for my wife. We checked local dealerships first. Then we went to Orlando. We thought big city bigger deals and better service. This is NOT true. Our local Ford dealership was great. No pressure to buy. Great cummuication. At there used car lot, we found a Kia Soul for me and F150 for her! Price was great on both. David Quertermous is the man I will go to for my next car or truck! David Quertermous and the Kisselback team is the place I will tell my friends and family to go to! More

Great Price and Service David Q, Thank you for being so flexible and understanding with our situation. As you know it is hard to find a great safe vehicle within our budg David Q, Thank you for being so flexible and understanding with our situation. As you know it is hard to find a great safe vehicle within our budget. I feel truly grateful we found such a great deal and the level of service we recieved Thank you, The Sanchez Family More

Impeccable Customer Service We just purchased our second vehicle from Kisselback. We called Zach Mangum, told him what we had in mind and within a day he had already worked out a We just purchased our second vehicle from Kisselback. We called Zach Mangum, told him what we had in mind and within a day he had already worked out a deal for us. He was very patient to my wifes questions and demands. We came in to sign for the truck and were in and out in less than an hour. Mike was awesome in getting us in and out of the door. It was the fastest, hassel free car buying experience weve ever had. Zach walked us out and showed my wife how all the bells and whistles worked on the vehicle. He ever took the time to set her phone up to the Bluetooth! Excellent customer service and we will be back soon to pick up my wifes Mustang!! More

One of the Best car buying experiences ever My sales rep was Rob and I can't say enough good about him and Duane the Sales Manager. It was a great experience and he made it go very smoothly. Mik My sales rep was Rob and I can't say enough good about him and Duane the Sales Manager. It was a great experience and he made it go very smoothly. Mike Lesch was excellent on explaining all the paper work I had to sign. Overall it was a very pleasant experience and I would highly recommend this dealership to anyone that is in the market for a car or truck. More

Trade in and new purchase of a 2017 Ford F-250 I have purchased several vehicles from Kisselback Ford this year with Rob Ramnarine being the primary salesman... All personnel that I met with were v I have purchased several vehicles from Kisselback Ford this year with Rob Ramnarine being the primary salesman... All personnel that I met with were very knowledgeable and "family" oriented! Strongly recommend this dealership! More

Best car buying experience ever This was hands down the best car buying experience we ever had,not only did my sales rep David Quertermous go out of his way to get me the best deal f This was hands down the best car buying experience we ever had,not only did my sales rep David Quertermous go out of his way to get me the best deal for my purchace,when it was all done and were about to leave most of the staff and the owner of the dealership came out to congratulate us,now that is excellent customer service,well worth the hour drive from Lakeland,did I forget to mention everthing took less than an hour,Thank you so much for such a great experience,we will definitely be back in the future More

The most pleasurable and professional experience!!! If you're looking for a dealership that takes customer service to the next level and has reasonable pricing, Kisselback Ford is the place. I was in If you're looking for a dealership that takes customer service to the next level and has reasonable pricing, Kisselback Ford is the place. I was in the market for a certified pre-owned truck for some time in my local area and had to expand my search for many reasons. A few reasons to mention were the lack of inventory, poor customer service or high prices. The search eventually took me online (internet) which covered the Southern U.S. until I came across a truck on Kisselback Ford's website. The truck's price, plenty of pictures and description enticed me to fill out the "Request More Info" form. From this point forward, I was amazed by the professionalism and customer service that I received. Within hours, I received a phone call from Dave Q. who answered all of my questions. Since I was driving almost 3 hours to see the truck, I wanted to ensure that I was making a wise decision. After speaking with Dave, I decided to make the drive the very next day. Dave was very informative which made me very confident that this truck would meet my needs. So much, that he had me pre-approved before I even arrived at the dealership the next morning. When I arrived at the dealership in the morning, Dave met me in the parking lot. He immediately took pictures of my trade-in and said, "Let's go look at your new truck." He gave me the key, answered a few questions and let me look over the truck. I appreciated the fact that he allowed me to go through the truck with a fine-tooth comb and did not hover over my shoulder. Not once did I feel pressured by Dave trying to make a sale. He genuinely wanted to make sure that I liked the truck. When he came back, he asked how I like it. I told him I love it and off we went to Tammy W. Once I sat down in Tammy's office, I noticed that she had all of the paperwork completed. This preparation enabled a quick transaction, which by the way, I loved. Honestly, who wants to wait for all of those financial papers to be printed and then have to sign them. :) Not only was Tammy personable and professional, she was the very first finance rep to sell me an extended warranty. Trust me, I've turned down a lot. She made complete sense as to why I should purchase a warranty, especially with the new technology in today's vehicles. What's even more amazing was the fact that I was in and out of the dealership within 2 hours of arriving. Also, where else would the sales team and the owner (Mr. Kisselback) come out to say thank you for entrusting them to make the experience of purchasing a vehicle pleasurable. For the record, the next time I'm ready for another vehicle, Kisselback Ford will be first on my list. Thank you Dave and Tammy for your service. More

Best car buying experience ever! Our experience started with my husbands on line search. Your site is very informative and easy to navigate. Let's talk about Vicky! She is the reas Our experience started with my husbands on line search. Your site is very informative and easy to navigate. Let's talk about Vicky! She is the reason we went with your dealership, she never pushed us-rushed us or spoke to us as though we were totally uninformed. Vicky has just the right touch! More

Great local dealership :) Zach Mangum helped us when my mother (78) leased a new Ford Escape. He was extremely thorough and patient while explaining everything to her. I was Zach Mangum helped us when my mother (78) leased a new Ford Escape. He was extremely thorough and patient while explaining everything to her. I was so pleased at how sincerely nice he was about making sure that she was comfortable with the vehicle and reiterated several times if she had any issues or questions to make sure she just calls him or comes by to see him. The reason I took her to Kisselback in the first place is because it is local and I had hoped that she would have a good experience getting her first brand new car. Thanks to Zach and Tammy (finance) my mother felt very special and loves driving her new vehicle :) More

Buying car for first time driver. I must thank salesman Mike Blackmon for making our experience a great one. He showed patience, a willingless to listen, and understood all our needs. I must thank salesman Mike Blackmon for making our experience a great one. He showed patience, a willingless to listen, and understood all our needs. We purchase a really good used car at a fair price. I will come back to Mike at Kisselback for my next car too. More