Kisselback Ford
St. Cloud, FL
Filter Reviews by Keyword
By Type
664 Reviews of Kisselback Ford
New 2018 Ford Raptor Sale The sad part of this cash transaction. I paid this dealer nearly 80k in cash. In the effort to complete a 2nd cash sale at this dealership the mgr w The sad part of this cash transaction. I paid this dealer nearly 80k in cash. In the effort to complete a 2nd cash sale at this dealership the mgr was unwilling to adjust the sale price or a lack of upgrading the tires to help make the vehicle safe for my wife to drive. The mgr did not have any options available. His own people printed options for me to negotiate. The offer was full price plus $1200 upgrade to tires . I was turned down. The effect this type of service has is detrimental to the future vehicle sales and or serviceability of existing kissleback vehicles. We all know that parts and service keep a dealer in the black after a sale. I bought a vehicle from a competitor that was willing to work with us. Now, I'd like to give you some good feedback. Dave in Finance is stellar and has a great personality for customer interaction. Dominica in Insurance is also a great asset to the dealership. Finally, my saleswoman Zoie Decker is the main reason I purchased this vehicle from your dealership. In talking to other business owners with similar transactions from Kissleback, I have been told that Zoie is 100% responsible for their sale as well. She is willing to go above and beyond for the customer and she is the most personable in sales. I would reccomend her to others for future sales. Unfortunately, I wont be buying additional and future vehicles or bringing in Ford vehicles to Parts and Service from Kissleback due to the leadership 's inability to work with returning customers. More
Quick, fast, easy. My salesman was great, easy, plainspoken, and personable. Everyone was amazing! They didn’t try to sell me on any bad deals, was an amazing experience My salesman was great, easy, plainspoken, and personable. Everyone was amazing! They didn’t try to sell me on any bad deals, was an amazing experience. I would defiantly recommend this dealership to anyone. More
Buying Hyundai Elantra was an excellent experience After seeing the Elantra online, we visited the local dealership where it was being posted. Our dealer Jack gave us a thorough introduction of the car After seeing the Elantra online, we visited the local dealership where it was being posted. Our dealer Jack gave us a thorough introduction of the car and it’s past. I love my new car! Thank you Kisselback Dealership! More
Really Excited First, I reached out to Kisselbeck Ford via the internet. I picked out my F250 XLT Super Duty by Engine, Drive Train, external Trim, Interior and incl First, I reached out to Kisselbeck Ford via the internet. I picked out my F250 XLT Super Duty by Engine, Drive Train, external Trim, Interior and including Tow Equipment. I reviewed a few different 2018 and 2019 models. I received a response from David Q but my busy schedule delayed my reply but David was patient and each subsequent time I looked at Kisselbeck's great inventory online he reached out. David guided me through their online credit application. The next thing I knew I was approved through Ford Credit. I came into the dealership and received a very very friendly staff and David very articulately explained all the fantastic features of my new Truck! Dave was GREAT! I have already bragged-up Kisselbeck Ford and David Q! I highly recommend this very professional dealership and David Q! More
Buying a car!!! Amazing experience!!!! David was very helpful and honest! Dad and I couldn't be happier!!! We recommend him to anyone! Shawn was great he helped us ge Amazing experience!!!! David was very helpful and honest! Dad and I couldn't be happier!!! We recommend him to anyone! Shawn was great he helped us get insurance! Tammy we went to for finishing signing papers and she explain everything to us and also if it wasn't for PJ recommending David, I don't think this would of happen! Just want to say a great big Thank you to all at Kisselback Ford! Hello 2015 Ford Edge!!!! We love it!!! Everyone made us felt welcome, we felt like family!! Merry Christmas and a Happy New Year to All!!!! Also it was a great pleasure meeting Mr.Kisselback himself! More
Tribute to David Q Yupper phatboy here aka Eric Rothchild ...This is my fourth car bought from David Q... He is trustworthy ,dependable, up-front and made it easy for me Yupper phatboy here aka Eric Rothchild ...This is my fourth car bought from David Q... He is trustworthy ,dependable, up-front and made it easy for me to buy my second Mustang... He knows the product, no doubt about it and he changed me from a Camaro guy to a mustang guy... rag top of course,,, peace out and thanks again David Q. More
Superb dealership I will never shop for a car anywhere else. All around great people and great service. Thank you Dennis and Tammy (and the sales manager...can’t rememb I will never shop for a car anywhere else. All around great people and great service. Thank you Dennis and Tammy (and the sales manager...can’t remember his name) for the help on the purchase of my new truck! More
Thank you! First off, I just want to say thank you to Jack (sales). I would highly recommend anyone to this dealership. Jack, at kisselback ford was very profe First off, I just want to say thank you to Jack (sales). I would highly recommend anyone to this dealership. Jack, at kisselback ford was very professional, honest, and made buying my truck a smooth experience! In fact, everyone at this dealership was really nice. All of my questions were answered and i didnt feel pushed or rushed. Jack took time to show us around the lot, and I was able to test drive the trucks that I was interested in. I will say also, that having an insurance department in the dealership helped as well. I was able to take care of my insurance on the spot without having to call them my self. My wife and I drove a rental car to the dealership which took us about an hour and a half and left enterprise the rental there because there was have an enterprise on site about 50 yards connected to the building.That made life easier for us as well. We were also impressed because before leaving, many employees came up to us and congratulated us on our new purchase. Great experience! More
Great experiance!!! Great people!!! Let me start by saying the pro essential was easy and painless. Nick was knowledgable and well informed. Kim was a miracle worker ( I knew she could Let me start by saying the pro essential was easy and painless. Nick was knowledgable and well informed. Kim was a miracle worker ( I knew she could do it). I would recommend the 2 for anyone in the market for a new ford car or truck!!! More
David Q is awesome Our sales person David Q was extremely helpful, very knowledgeable. I will go to him for all my future vehicle needs. I highly recommend David Q. And Our sales person David Q was extremely helpful, very knowledgeable. I will go to him for all my future vehicle needs. I highly recommend David Q. And kissleback More