Kisselback Ford

By far, the best dealership I've ever dealt with. Everybody makes you feel welcome and a part of their family as soon as you walk into the lot. Between the wife and I, and our kids, we've purchased Everybody makes you feel welcome and a part of their family as soon as you walk into the lot. Between the wife and I, and our kids, we've purchased 5 cars here and will always return here first when looking for a vehicle. More

If I could give this place a negative star review, I would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. N would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. No one calls me with an update. I call the service department at 3:00pm to inquire on my vehicle. Was told they still haven’t called in all the parts to the insurance company for approval, nor have any parts been ordered. Service person chuckled and said can we keep it another day…I said yes. Next day comes around….again, no call from them! I call to find out what’s going on. Apparently the mechanic is have a problem finding electrical issue. My husband calls service manager asking what the heck is going on. Clearly Dave, “the manager “ doesn’t have a clue either. Found out the service department was lying to me. All they did in a day and a half was a freaking oil change. They haven’t even Looked at the electrical issue yet NOR ANY OF THE OTHER PROBLEMS. This place is a joke! They were just going to try to keep my truck again today and continue to push it to the side! Zero customer service and xxxxty work ethics. Dave should find another job. More

Best experience ever! The Bronco journey takes a while but these guys got it done! but these guys got it done! More

I took my f150 here to get a number of factory issues fixed and when I got my car back not only did I go from 90 miles of range to 60 miles arrange but they also installed my windshield wiper incorrectly fixed and when I got my car back not only did I go from 90 miles of range to 60 miles arrange but they also installed my windshield wiper incorrectly and I didn’t notice until it started raining. I took it back to them a guy proceeded to laugh at me and say “I didn’t notice so i don’t know why you’re telling me” they send a guy from the service department to fix it and he said “I don’t know why they sent me here I don’t know what I’m doing” and now my A pillar is scratched even though I bought this car brand new in March. Terrible place and I will not be returning here. More

Ross, the salesman was very helpful and easy to work with. A no pressure sale of an awesome car. Highly recommended to all car buyers! with. A no pressure sale of an awesome car. Highly recommended to all car buyers! More

I was happy with the process and my sales person Ray was very helpful. It was an easy process and they came to pick up my trade in and deliver my new car the next day. There was a problem with the tires t very helpful. It was an easy process and they came to pick up my trade in and deliver my new car the next day. There was a problem with the tires that I didn't notice until after the purchase and they made it right. They are the real deal and I highly recommend them More