Kirby Subaru of Ventura
Ventura, CA
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The sales team at Kirby Subaru was exceptional, and I was impressed by their genuine customer service. They offered different solutions that they might not have had at their dealership, and there were no pus impressed by their genuine customer service. They offered different solutions that they might not have had at their dealership, and there were no pushy salespeople. The sales manager personally acknowledged me for buying a car, which was a pleasant surprise. I would definitely purchase a Subaru from them again. I was also impressed that the dealership actively recruits their sales staff, which means they have a keen eye for talent and are willing to invest in building a strong team. As a manager myself, I understand the value of having a dedicated sales team that is personally handpicked. It ensures that everyone is working towards a common goal, and there is a shared commitment to success rather than just a desire to make a quick sale. Finally, I would like to give a special shoutout to Lars, my salesperson, who was incredible. I would buy a car from him anywhere he is employed. Thank you once again for everything More
We recently purchased our first Subaru at Kirby Subaru of Ventura. From the moment my family walked onto the lot, we felt welcome and everyone we interacted with was kind and respectful, even to the point o Ventura. From the moment my family walked onto the lot, we felt welcome and everyone we interacted with was kind and respectful, even to the point of quickly drying of a damp bench for my son to sit down. We specifically worked with Ricky in purchasing our new Ascent. He was super knowledgable about the car and never once did we feel pressure to make any decisions. Ricky worked with us to get a great deal in trading in our old car and made sure we got exactly what we wanted in our new Subaru. He kept in contact via text and calls as they prepared our car and even after we drove off, he has been quick to respond to any questions we have. Val in the finance department is so sweet and took the time to explain all options available for warranties and all other finance aspects. She never once pressured or tried to "upsell" us anything, plus she was super respectful in knowing our ties to the military. We also met JP who will help teach us more about the specific details of the tech and features of the car. We look forward to building our new car relationship with other members of the Kirby Subaru of Ventura family. More
We have always been pleased with all personnel at Kirby Subaru. We have been dealt with respect, kindness and fairness. This is especially applicable with salesman Tim Miller who is always knowledgeable Subaru. We have been dealt with respect, kindness and fairness. This is especially applicable with salesman Tim Miller who is always knowledgeable about all the models. We specifically chose Tim for our second purchase after our initial purchase 3 yrs ago. Service Dept. is also accommodating and effective as is Adam in Finance. We will continue to do business with Kirby as long as we have confidence in the reliability of the product and feel that we were fairly treated. More
We were treated with courtesy and never felt pressured. A lot of time was spent by the salesman explaining the car and then we had a follow up visit to refresh our understanding of the many features and ho A lot of time was spent by the salesman explaining the car and then we had a follow up visit to refresh our understanding of the many features and how to use them. More
I had the privilege of working with Austin and Jordan to purchase my WRX. They were very helpful with walking me through the online sales process and with getting me a package that I was happy with! purchase my WRX. They were very helpful with walking me through the online sales process and with getting me a package that I was happy with! More
Super friendly and helpful. Staff was very helpful and knowledgeable. Bob Thacker was just wonderful and I would recommend him to anyone buying a new Subaru. Staff was very helpful and knowledgeable. Bob Thacker was just wonderful and I would recommend him to anyone buying a new Subaru. More