Kirby Subaru of Ventura

From his initial response to our Costco inquiry, Austin Dietz, our Kirby Subaru sales rep, set a tone of calm, thoughtful and knowledgable professionalism. Throughout the buying process, which my wife and Dietz, our Kirby Subaru sales rep, set a tone of calm, thoughtful and knowledgable professionalism. Throughout the buying process, which my wife and I extended to a week, Austin promptly responded to our texts and answered our questions clearly and succinctly. He never pressured us or offered us any sort of sales pitch. He gave us the space and time we needed to make our decision. When we settled on the beautiful "Habanero Orange" Uncharted that we eventual purchased, Austin unlocked the car for us and invited us to hang out and discuss it on our own. He didn't hover around us offering unsolicited opinions or advice. We really appreciated the trust and patience Austin extended to us. He made our purchasing experience enjoyable, which is an adjective I never thought I'd apply to the process of buying a car! Thank you to Austin and all the folks at Kirby Subaru for their kind, considerate and respectful professionalism. More

I had an excellent experience working with Tim Miller at Kirby Subaru. He was easy to work with, professional, and genuinely focused on helping me reach a deal that made sense for me. What stood out the Kirby Subaru. He was easy to work with, professional, and genuinely focused on helping me reach a deal that made sense for me. What stood out the most was the zero-pressure approach. The entire process was smooth from start to finish, and Tim followed up afterward in case I had any questions or needed to review my vehicle's features, which I really appreciated. Overall, it was an outstanding buying experience, which is rare these days. I would highly recommend working with Tim if you're in the market for a Subaru. -JC More

I've had brand loyalty to Subaru for over 30 years. Because of Rick Dennis (my sales associate this week), I also now have brand loyalty to Kirby Subaru. Rick knew the cars-- he spent (literally) hou Because of Rick Dennis (my sales associate this week), I also now have brand loyalty to Kirby Subaru. Rick knew the cars-- he spent (literally) hours with me, I had to go home and bring my instrument to make sure it would fit...he helped with that, he stayed VERY late to deliver the car---always with patience and kindness. He handled the negotiations in a way that felt like he was representing both me AND the dealership--no small feat! His manners were impeccable----and as a female consumer, I felt respected and understood at all times. I hope that Rick Dennis is still at Kirby when I buy my next Subaru! More

I had an excellent experience working with Francisco Vazquez while purchasing my second car. From the moment I arrived, he was friendly, professional, and genuinely focused on helping me find the right Vazquez while purchasing my second car. From the moment I arrived, he was friendly, professional, and genuinely focused on helping me find the right vehicle rather than just making a sale. Francisco took the time to understand what I was looking for, answered all of my questions clearly, and never made me feel pressured. He was knowledgeable about the different options available and helped guide me toward a car that fit both my needs and budget perfectly. What really stood out was his patience and honesty throughout the entire process. He made everything smooth and stress-free, from test driving to final paperwork. It’s clear he truly cares about his customers and takes pride in providing great service. I highly recommend Francisco Vazquez to anyone looking for a reliable and trustworthy car salesman. I would absolutely work with him again in the future. More

All employees encountered seem to provide good service. The only problem was some greasy fingerprints in the frivers area on seat, steering wheel and local surfaces. We were there for a 6 month servi The only problem was some greasy fingerprints in the frivers area on seat, steering wheel and local surfaces. We were there for a 6 month service More

I previously purchased a Crosstrek with Tim Miller. This time I worked with Tim again, I did a trade up for another Crosstrek. I'm very happy, both Tim and Val made the whole process so easy. This time I worked with Tim again, I did a trade up for another Crosstrek. I'm very happy, both Tim and Val made the whole process so easy. More

I love Kirby Subaru for many reasons. I have ner had a bad experience here. All staff is professional, courteous, competent and friendly. Buying a car here is stress- free and the sale I have ner had a bad experience here. All staff is professional, courteous, competent and friendly. Buying a car here is stress- free and the sales staff is knowledgeable and not pushy. The mechanics and service staff are also efficient and friendly. Every visit has been a pleasant experience and I feel like a valued customer every gisit. More

Quick. On time. All options are explained well in cost, need, options. A very clear view of what I need to keep this vehicle on the road and all of us safe. On time. All options are explained well in cost, need, options. A very clear view of what I need to keep this vehicle on the road and all of us safe. More

Kirby has always taken care of me with purchasing a vehicle and with service with absolutely no issues. And my last service appointment received the same professional service as I have received in the vehicle and with service with absolutely no issues. And my last service appointment received the same professional service as I have received in the past. More