Kirby Subaru of Ventura
Ventura, CA
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Great customer service! 1st time buyer and was treated like family. Ricky Arias answered the phone as I was only enquire about the 2025 Outback. After calling more than 5 de 1st time buyer and was treated like family. Ricky Arias answered the phone as I was only enquire about the 2025 Outback. After calling more than 5 dealers I felt deflated and defeated. Ricky made me feel as if he dropped everything to cater to my needs. I called about 5 other dealer around me and Kirby Subaru of Ventura was the first place to make me feel I was welcomed. There was no pressure at all during the sale. We sat in the car, he simple asked, “What do you think?” Then followed up by showing each and every feature that the 2025 Outback has to offer. Waited for financing and the same no pressure attitude. Adam Quinones talk to me like we were long time friends. Ricky Arias saw me after financing and told me that he was going to personally detail my car! I was shocked! That’s when I know I choose the right dealership for my purchase. Fantastic customer service and no pressure attitude makes Kirby Subaru of Ventura an absolute stand out in my book! More
Never had such a great team working with me! Tim Miller kicks tail, Valerie the finance lady was a hoot, and Vanessa did more than 1 cart wheel to help us out! All approval from Dennis is se Tim Miller kicks tail, Valerie the finance lady was a hoot, and Vanessa did more than 1 cart wheel to help us out! All approval from Dennis is service so 100 points all the way around!!! Highly recommend!!! More
Friendly, professional yet truly does treat and interact like your family. During and after you leave they value your input everyone has the above and beyond mentality as well as genuinely cares. We are rep like your family. During and after you leave they value your input everyone has the above and beyond mentality as well as genuinely cares. We are repeat customers at this location because of the staff and their dedication to both Subaru and us the customer. More
My sales consultant, Bobby Campbell was fantastic! Unlike any other car salesman I’ve used over the years, he spent a great deal of patient time with me, making sure that I got exactly what I wanted - Unlike any other car salesman I’ve used over the years, he spent a great deal of patient time with me, making sure that I got exactly what I wanted - NOT what he wanted to sell me. He made buying my dream car fun. You rock, Bobby! My first delivery training session with JP Amaro was immediately after I purchased my new 2024 Crosstrek. I’m sure he did a fine job of showing me all the bells & whistles but I was so overexcited about owning my very own Subaru that it all went in one ear & out the other! I’m grateful to have been given a second chance with JP after having driven the car for a week or so and he taught me well. I now feel confident that my Crosstrek & I will have many happy journeys together moving forward. Thank you, JP! Everyone I came in contact with at Kirby Subaru treated me with respect and honesty and made me feel that I truly am a part of the Subaru family. Best car buying experience EVER!!! More
Our sales Associate Austin Dietz was most helpful, informative, and cooperating in every way to give us a very pleasant, reassuring service. He took time describing all necessary functions of our 2023 informative, and cooperating in every way to give us a very pleasant, reassuring service. He took time describing all necessary functions of our 2023 Forester. We will be glad to recommend him to any of our friends and family. Outstanding 5 start rating More
⭐️⭐️⭐️⭐️⭐️ Exceptional Service for Our Daughter at Kirby Subaru of Ventura! Our daughter recently purchased her car from Kirby Subaru of Ventura, and we couldn’t be more thrilled with the experience, thank Subaru of Ventura! Our daughter recently purchased her car from Kirby Subaru of Ventura, and we couldn’t be more thrilled with the experience, thanks to Bobby Campbell! As parents, we were so impressed by how Bobby took care of our daughter throughout the entire process. From the moment she walked in, Bobby was incredibly attentive and patient. He really listened to her needs and preferences, making sure she felt comfortable and confident in her decision. His kindness and respect towards her was truly appreciated. Bobby’s expertise shone through as he answered all of her questions clearly and thoroughly. He never rushed her, which, as parents, we found incredibly reassuring. It’s clear that Bobby treats every customer with the same level of care, regardless of their age or experience. If you’re looking for a trustworthy sales consultant who will treat your family member like their own, Bobby at Kirby Subaru of Ventura is your go-to person. He went above and beyond to ensure our daughter found the perfect vehicle for her needs. Thank you, Bobby, for making our daughter’s first NEW car-buying experience a five-star one! We’re grateful for your exceptional service and highly recommend you to anyone in the market for a Subaru. More
I had the best experience at Kirby Subaru of Ventura. From going to look at the model I wanted, buying the model I chose, to the follow up of learning all that the car has and can do. Tim Miller was so From going to look at the model I wanted, buying the model I chose, to the follow up of learning all that the car has and can do. Tim Miller was so easy to work with. Valerie in finance was very helpful. JP was great in explaining all the ins and outs of my Subaru Crosstrek Limited at the follow up appointment. On a scale of 1 to 10, Kirby is an 11 or 12! More
My wife and our 2 month old son went in today, and were very happy with the experience. We were happy with the price we got for trading in her old car, and also the price we paid for the pre-owned 2021 Cro very happy with the experience. We were happy with the price we got for trading in her old car, and also the price we paid for the pre-owned 2021 Crosstrek that we took home. Bobby Campbell was very good at helping us decide which one to buy, and how to finance it. Service was quick, but he was still patient and let us take our time making decisions. 👍 More