Kings Ford Inc

Anthony was great! He was very knowledgeable and had everything ready for us when we got there. Give Anthony a call for your next purchase. He’ll fix you up!! He was very knowledgeable and had everything ready for us when we got there. Give Anthony a call for your next purchase. He’ll fix you up!! More

Anthony showed much professionalism and knowledge with car sales. He was very attentive to keeping my on time for my next appointment. All transactions went through smoothly. car sales. He was very attentive to keeping my on time for my next appointment. All transactions went through smoothly. More

I purchased my brand new Bronco from Kings Ford in Mason, Ohio. I had visited two other locations and I was not impressed with the customer service. Jason Zylka greeted me with a smile and helped me build t Ohio. I had visited two other locations and I was not impressed with the customer service. Jason Zylka greeted me with a smile and helped me build the perfect vehicle, the other locations had not offered to do so. My Bronco was delivered about two months later, quicker than I had anticipated. The day I picked up the Bronco, Jason took the time and explained all the accessories, features etc. ( And there was a lot to explain) Kings Ford and Jason Zylka treated me with respect and care. I am so happy with my purchase! More

Ordered a superduty custom built and it was delivered almost exactly to the day they told me and was as ordered. almost exactly to the day they told me and was as ordered. More

Kings Ford replaced a brake booster on my 2018 Explorer. There was nothing wrong with the booster. The original issue was what I perceived as a loose break pedal. The pedal was the same after the $1,500. There was nothing wrong with the booster. The original issue was what I perceived as a loose break pedal. The pedal was the same after the $1,500.00 booster. Have attempted to contact the service Manager. Matt Huber but to no avail. I have tried in person and over the phone. Have left voice messages. He won't return my calls and is always out of the office, gone for the day, or on a call. Here's the real kicker! I went to check my brake fluid and the booster is loose. Yes, loose. It flops around. I called to have them fix what they screwed up and said they could get me in a week from now. I said this is a potential safety issue. They don't care. I guess they have enough business to not care about cars they screw up or misdiagnose. More

We had an awesome new car buying experience! ! Joseph Wheeler was extremely knowledgeable and did a great job explaining all of the new "gadgets" to someone who's not very tech savvy. ! Joseph Wheeler was extremely knowledgeable and did a great job explaining all of the new "gadgets" to someone who's not very tech savvy. More

Do not honor warranty that you pay for they lie to get your money poor service. your money poor service. More

I would avoid these folks at all cost, they used to be ok, I've done three car transactions with them over the past 7 years but they now are in the greedy mode and use a bait and switch to lure customers. ok, I've done three car transactions with them over the past 7 years but they now are in the greedy mode and use a bait and switch to lure customers. Example they show three ford Mavericks on their lot today, one is showing $10,000 above sticker and the other two are showing at MSRP, but when you submit a deal the vehicle that is close to identical to the one priced $10K above sticker that is listed as MSRP is said to be sold. Dealers are entitled to profit. but $10K or or 30% over MSRP is a bit much and using deceptive tactics to try to lure folks in should be illegal. Ford should eliminate all allocations to this dealer on vehicles they excessively mark up. More