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Kings Ford Inc
Cincinnati, OH
1,399 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,399 reviews
July 19, 2023
Kings Ford replaced a brake booster on my 2018 Explorer. There was nothing wrong with the booster. The original issue was what I perceived as a loose break pedal. The pedal was the same after the $1,500. There was nothing wrong with the booster. The original issue was what I perceived as a loose break pedal. The pedal was the same after the $1,500.00 booster. Have attempted to contact the service Manager. Matt Huber but to no avail. I have tried in person and over the phone. Have left voice messages. He won't return my calls and is always out of the office, gone for the day, or on a call. Here's the real kicker! I went to check my brake fluid and the booster is loose. Yes, loose. It flops around. I called to have them fix what they screwed up and said they could get me in a week from now. I said this is a potential safety issue. They don't care. I guess they have enough business to not care about cars they screw up or misdiagnose. More
by mlatkd1
Employees Worked With
May 26, 2023
We had an awesome new car buying experience! ! Joseph Wheeler was extremely knowledgeable and did a great job explaining all of the new "gadgets" to someone who's not very tech savvy. ! Joseph Wheeler was extremely knowledgeable and did a great job explaining all of the new "gadgets" to someone who's not very tech savvy. More
by bearcatregis45230
May 19, 2023
Do not honor warranty that you pay for they lie to get your money poor service. your money poor service. More
by Greathouserobert97
Employees Worked With
May 01, 2023
I would avoid these folks at all cost, they used to be ok, I've done three car transactions with them over the past 7 years but they now are in the greedy mode and use a bait and switch to lure customers. ok, I've done three car transactions with them over the past 7 years but they now are in the greedy mode and use a bait and switch to lure customers. Example they show three ford Mavericks on their lot today, one is showing $10,000 above sticker and the other two are showing at MSRP, but when you submit a deal the vehicle that is close to identical to the one priced $10K above sticker that is listed as MSRP is said to be sold. Dealers are entitled to profit. but $10K or or 30% over MSRP is a bit much and using deceptive tactics to try to lure folks in should be illegal. Ford should eliminate all allocations to this dealer on vehicles they excessively mark up. More
by tom.tucker
Employees Worked With
Not sure
April 01, 2023
Kings Ford and Matt VanNess treated me great while purchasing my new 2023 Bronco! It was actually the fastest experience ever for me while buying a car. They worked with me to make sure I got exactly purchasing my new 2023 Bronco! It was actually the fastest experience ever for me while buying a car. They worked with me to make sure I got exactly what I wanted. More
by Eric.demichele
Employees Worked With
Matt VanNess
March 15, 2023
Alec and Joe Wheeler were great to work with having never seen the Vehicle until it was delivered to me. it was better in person than I thought it would be. Joe was always quick to find out any info I neede seen the Vehicle until it was delivered to me. it was better in person than I thought it would be. Joe was always quick to find out any info I needed since I was out of state. This was my first internet experience in buying a vehicle and after working with these professionals I would do it again more than likely with Kings Ford. More
by Rsprayberry
December 29, 2022
We are repeat customers to Kings Ford. Today we worked w Geno and he made our shopping experience a great one. We would recommend to anyone shopping for a vehicle, new or used. Today we worked w Geno and he made our shopping experience a great one. We would recommend to anyone shopping for a vehicle, new or used. More
by Keenie148
November 26, 2022
We recently purchased from Kings Ford for the first time. We purchased a 2022 Edge from sales consultant, Joe Wheeler. The car was listed "in transit" live in KY almost two hours away. When I contacted Kin We purchased a 2022 Edge from sales consultant, Joe Wheeler. The car was listed "in transit" live in KY almost two hours away. When I contacted Kings Ford, Joe followed up and kept in touch with us from day one, without being pushy. He was a pleasure to work with and very patient with us 70+ year olds. I would ask for Joe again if I were making another purchase. The whole purchase experience, including the final sales was a pleasant experience. Thank you, Kings Ford and Joe Wheeler More
by Beverly Cooper
October 05, 2022
I took my truck in after an oil change, due to a service light being on. They took me right away, and said it was a calibration issue. Two days later, I am traveling to West Virginia in the mountains and t light being on. They took me right away, and said it was a calibration issue. Two days later, I am traveling to West Virginia in the mountains and the same light came on plus the service exhaust filter is full. I had to schedule an appointment to Ford in Beckley and they said there was three issues found with the same calibration light. I fixed my truck there and paid them an additional amount to check the same light finding the issues Kings Ford didn't find? So I had two service check fees vs., one. I'll find a different Ford location forward. More
by dcookfitness
Employees Worked With
