Kings Ford Inc

BEWARE OF DOOR DINGS! - Recall completed quickly but.... This is my 2nd vehicle that got its first DOOR DING while in the Service Department at Kings Ford located in Kings - Recall completed quickly but.... This is my 2nd vehicle that got its first DOOR DING while in the Service Department at Kings Ford located in Kings Auto Mall. Both vehicles were brought in for a Ford recall. Very disappointing, to say the least. The first time ( 6 Month old 2021 F150)Kings said they did not think it happened at the Dealership( I insisted it did) They called me back after reviewing the video surveillance "It happened here we apologize and will get it repaired. They said it has to go one place for the dent/ding wizard and another for paint. I'm not a fan of painting the body panel on a new car. Not to mention, it would end up back and forth on the Kings Ford lot again packed in like a sardine. I told them to just get me a bottle of touch up paint. They called and informed me it was in at the Dealership, I asked them to mail it to me. They said “No can’t do that” it is hazardous material and I will have to come in to get it. Don’t understand why they did not even offer run it to my house 10min. away. Today I picked up my other car (2021 Ford Explorer ST) after having a safety recall and it now has its first door ding. Very disappointing, I'm waiting for Kings to call me. It did not break the paint film this time and they have a dint wizard on ground at the Auto Mall. I’m still not a fan I had this done on a new car once and the widow had visible scratches from the dent wizard's tools. Waiting for a call from Kings about my options. More

Lou was great to deal with and was able to get me into my used edge . This is the 3rd car my family has bought from him . Will send my friends and family. used edge . This is the 3rd car my family has bought from him . Will send my friends and family. More

Lou Buehner was easy to work with and helped us to get a great deal on our new Bronco. Would definitely do business with him again. great deal on our new Bronco. Would definitely do business with him again. More

I was hesitant to browse cars without being pressured to purchase, but Danny made my entire experience stress free. I told him what I was interested in and he gave me the confidence that I was going to find purchase, but Danny made my entire experience stress free. I told him what I was interested in and he gave me the confidence that I was going to find the perfect vehicle for me. Danny is very genuine and transparent about what he can offer. It was overall the best experience I have ever had purchasing a car. I will definitely be coming back to work with Danny on my future needs! More

I was in the market for a new or gently used vehicle, as my current vehicle was old, and not worth repairing. Isaiah was very helpful in reviewing all of my options, was very knowledgeable, and helped me ma my current vehicle was old, and not worth repairing. Isaiah was very helpful in reviewing all of my options, was very knowledgeable, and helped me make an informed decision on which vehicle to purchase. I have always been hesitant about salespeople, as some are pushy, and more about the sale. This was not the case with Isaiah. He will do well in the profession, as he has the right personality for the job :). Sandy Mahan More

Lou Buehner gave me a great deal I would recommend Lou and the ford dealership to all my friends @family exc guy and the ford dealership to all my friends @family exc guy More

Efficient, took time with us no interruptions. Professional! I had trouble with the car and they took care of it immediately and gave me a loaner car. Professional! I had trouble with the car and they took care of it immediately and gave me a loaner car. More

Lou is a fine employee. No hassles and very quick. I would certainly deal with this man again! Very pleased! No hassles and very quick. I would certainly deal with this man again! Very pleased! More

Lou helped me out getting a car that fit my needs and was easy to work with. I will send friends and family to him. easy to work with. I will send friends and family to him. More