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Kings Ford Inc

Cincinnati, OH

4.7
1,402 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,402 reviews

February 06, 2021

I had a pleasant experience and got the vehicle I wanted. I hope they follow through with their promise and put $210 of rewards on my FordPass More

by cjsurber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baxter
Feb 08, 2021 -

Kings Ford Inc responded

Thank you kindly for the feedback and high rating, Cjsurber. If there is anything you need, be sure to let us know. Take care!

February 05, 2021

Bryan was great. Worked with me to get the car I wanted at the terms I needed. Excellent customer service. I would highly recommend anyone interested in a vehicle to consider going through this dealershi More

by tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Parsell
Feb 05, 2021 -

Kings Ford Inc responded

We are elated to know that Bryan was such a pleasure to work with, Tim! Your five-stars and recommendation mean the most to us We hope to see you again soon. Take care!

February 05, 2021

Ryan Staten was an amazing salesperson to work with! Not only did he go above and beyond to show me all of my options, but he went even a step further to tailor to the specific requests that I was looking f More

by humbelmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Staten
Feb 05, 2021 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us on your overall time spent at the dealership with Ryan! Your five-stars and recommendation mean the most to us. If you ever need anything be sure to let us know. Take care!

February 04, 2021

Very pleasant used car buying experience. I was looking to upsize my 2017 Ford Focus which I loved, I was looking to find something a little bit easier to get in and out of. I did my research on TrueValue More

by talessandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Parsell "Five Stars"
Feb 05, 2021 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave such wonderful detailed feedback on your overall car buying experience with the whole team, Talessandro! We strive to have excellent customer care at all times to ensure that everyone is treated like family. If you ever need anything, be sure to let us know. We are elated to have you as a part of the Kings Ford family!

February 04, 2021

wrecked my truck I loved. Sold me one to make a profit on me. I will never use get my truck worked on at Kings Ford. More

by randymartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerrod Rush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Kings Ford Inc responded

Randy, we’re sorry that your experience didn’t measure up to expectations. Our team prides themselves on providing prompt and helpful correspondence to anyone interested in doing business with our dealership. If you feel this was missing from your experience, we’re glad you reached out. Please feel free to contact Kody Lowe at kody.lowe@kingsfordinc.com to talk about this matter. Thank you.

February 04, 2021

Ryan Staten was great. Very knowledgeable and helpful. Understood our particular situation and provided answers as necessary. Helped us choose the best vehicle for us. Provided great tutorials on all the More

by pyator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Staten
Feb 05, 2021 -

Kings Ford Inc responded

Pyator, we are happy to know that Ryan was such a pleasure to work with during your car buying experience! Your five-stars and feedback mean the most to us. We hope to see you again soon!

February 04, 2021

Bryan was great, talked with him on the phone in Monday. Went to test drive the car on Wednesday. Loved it, I bought it! I was in and out in about 2.5 hours! Bryan was very attentive and great explaining th More

by Eri C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Parsell
Feb 05, 2021 -

Kings Ford Inc responded

Eri, we appreciate the feedback and five-stars. We are thrilled to know that Bryan was such a pleasure to work with. If you ever need anything, be sure to let us know. Take care!

February 01, 2021

I would like to thank bryan parsell for getting me in my new ford ranger he was very professional an polite my wife an I was only there for a couple hours an they had us out the door an in the truck we app More

by jfscott1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan parsell
Feb 01, 2021 -

Kings Ford Inc responded

Thank you for taking the time to leave feedback with us on your overall car buying experience with Bryan! Congrats on your purchase! If you ever need anything, be sure to let us know.

February 01, 2021

Tom Ballinger and Andy Buchanan At Kings Ford are amazing People to work with. I’m excited for myself and my family to be lifetime customers to Tom and Kings Ford. More

by Littrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Kings Ford Inc responded

We are happy to know that Tom and Andy were such a pleasure to work with during your time spent at the dealership! We look forward to seeing you again. Take care!

February 01, 2021

i had appointment to meet with Kody Lowe and he never come out to meet me so you should thank bill for awesome customer service. More

by ranger4x4_xlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kody Lowe, Bill Schehr, Randy Baxter
Feb 02, 2021 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us. We are saddened to see that you did not have a five-star experience. We take all feedback into consideration to make sure your next visit is top-notch.

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