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Kings Ford Inc
Cincinnati, OH
1,401 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,401 reviews
January 26, 2022
The purchase transaction was well done by Alec. Professional and complete. They responded immediately to my request. Professional and complete. They responded immediately to my request. More
by wwalchli
January 25, 2022
I had the pleasure for working with Geno Boles on the purchase of my new F-150 truck. I'm pleased to say this was a very efficient process and Geno and the team at Kings Ford did a tremendous job of hel purchase of my new F-150 truck. I'm pleased to say this was a very efficient process and Geno and the team at Kings Ford did a tremendous job of helping me to understand the different configurations of the F-150 so I could identify what was most important to me. While I was planning to place an order for a new 2022 F-150, I ended up walking off the lot last night very happy with a pre owned 2020 F-150 Lariat that is a perfect vehicle for my needs. Thank you to Geno in team for their professionalism and quick response. More
by mdrizzo
Employees Worked With
January 24, 2022
The sales person is simply unnecessary at this dealership. They lacked knowledge of the vehicle and had no authority to actually make a decision. We essentially just played a game of “telephone” b dealership. They lacked knowledge of the vehicle and had no authority to actually make a decision. We essentially just played a game of “telephone” between us and whoever was in the office. This caused the intention of our purchase to be incorrect and caused undue frustration and rework when actually signing. Not only that, there were approved discounts that we were told by the sales person couldn’t be used and then miraculously they could later be applied. Our sales person only offered financing through ford credit and did not even check Ally. Alec was willing to at least run the credit off through ally to determine what was best for us, the customer. If not for Alec, we absolutely would have left and taken our business elsewhere, which nobody would have even realized because everyone was watching the bengals game. He saved the sale point blank. More
by Tim
January 24, 2022
I had nothing but a great experience working with Kings Ford and Andy Buchanan. He was able to help find the right vehicle even with low inventory. Ford and Andy Buchanan. He was able to help find the right vehicle even with low inventory. More
by Aziobron
Employees Worked With
January 23, 2022
Kings Ford and Tom always provide the best customer service! Tom goes above and beyond to make certain all my questions were answered. I am already a repeat customer!! service! Tom goes above and beyond to make certain all my questions were answered. I am already a repeat customer!! More
by shring1
January 17, 2022
Great experience. Would highly recommend. Made the process easy and painless. Explained everything in detail for us. process easy and painless. Explained everything in detail for us. More
by Craig
January 16, 2022
Had an Awsome Experience!! Ryan Davis Was Really Helpful With Everything When I Pulled Up I had an appointment to meet with him at 10am He Was getting the car ready & was waiting for me to talk about the de With Everything When I Pulled Up I had an appointment to meet with him at 10am He Was getting the car ready & was waiting for me to talk about the details of the car Thank You Ryan I Love My Car !! More
by Davisteona75
Employees Worked With
Ryan Davis
January 16, 2022
Salesman,was not aggressive and staff was pleasant,felt like I got a decent,deal and would recommend to others and possibly return for another vehicle. like I got a decent,deal and would recommend to others and possibly return for another vehicle. More
by jayfish1961
Employees Worked With
Bryan Parsell would rate him a 5 star, Randy Baxter
January 13, 2022
January 13th I traded my truck in on a newer model. My salesman Bryan Parsell was straight up. We stuck a deal that made us both happy. The sales manager Randy was great too! Very informative of all the r salesman Bryan Parsell was straight up. We stuck a deal that made us both happy. The sales manager Randy was great too! Very informative of all the routes and possibilities.i would drive the 150 miles I drove today to see them again! Top notch five star company! Best car buying experience I’ve ever had...period😁 More
by Marleydog1447
Employees Worked With
Bryan Parsell, Randy Baxter
January 09, 2022
Friendly and helpful sales team. Bill took care of the sale very well from start to finish. sale very well from start to finish. More
by Marisa B
