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Kings Ford Inc
Cincinnati, OH
1,412 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,412 reviews
May 04, 2010
I went to Kings to try to make a deal on a 4x4 Supercab (SC) truck. After test driving a specific truck I went inside with the salesman just to see what the numbers would be like and if it would be in the (SC) truck. After test driving a specific truck I went inside with the salesman just to see what the numbers would be like and if it would be in the price range I was looking at. Al, the salesman, sat me at his cubical and went to the salesmanager to get the numbers worked. He stayed up there hte entire time and left me by myself for extended periods of time. After he came back and showed me their numbers I explained it was too much. They tried to come down to a lower number but it was still more than I wanted to spend. I was tired of being there and Al offered to give me numbers for a 4x2 SC. He went away and brought back some numbers and I asked what truck that they had ran those numbers for. He said it was a 4x2 that was exactly like the 4x4 I test drove and was interrested in. As it turns out there was no truck like that on their lot. The best I could figure out was they ran numbers for the most expensive 4x2 SC on their lot. Before I left I explained that it was just too much and I had to go and discuss things with my spouse and perhaps go with the 4x2 or just wait until I had more equity in my trade-in. I said if I decided to go with the 4x2 I would definitely come back to see him since he put in some time with me to try to make a deal. But as I left I sensed that Al gave me a little bit of an attitude like I had just wasted his time. BTW, they had already had the truck I test drove washed, cleaned and ready to go as if they had already made the deal. After discussing things with my spouse I decided to go with a 4X2 and I sent Al emails asking for info on the truck they ran numbers on. He called me back and said again that it was just like the one I test drove except a 4x2. Well he didn't realize I had already looked over their entire lot and knew they didn't have one like that on their lot. I wanted specifics on what he was trying to put me into and he did not deliver specifics. To give him the benefit of the doubt I went back to the lot again and search the entire lot for a truck like that. Again there was none like it. So at that moment I decided to go to Lebanon Ford and see how would work with me. I had bought a vehicle from both Kings and Lebanon Ford previously. Needless to say I will not go back to Kings because of this experience. Another thing I find bad about Kings is the layout of their lot. The area where the trucks are is somwhat confining. If you go out there to look at vehicles it is in the rear corner of the lot and you dont see a lot of salesmen concentrating on that area so you have to go up to the building to get someone to come out to see which vehicle your interested in then they have to go all the way back to the building to get the keys. On a side not I've never had any issues with the service department. They have always been professional and courteous. More
by Kevin28_1962
Employees Worked With
Al Dennis
April 23, 2010
I purchased my 2005 Ford Expedition from Kings Ford and I purchased my 2005 Ford Expedition from Kings Ford and will not buy a Ford anywhere else. Al Dennis really took interest in my families needs a I purchased my 2005 Ford Expedition from Kings Ford and will not buy a Ford anywhere else. Al Dennis really took interest in my families needs and got us in a vehicle that my wife will keep for a long time. I just really felt that they cared about more then just making a car deal. Al Dennis was more interested in a customer for life. The whole management staff is a class act. If you are looking for a place to buy a Ford or a pre-owned car. Give this place a shot.. You wont be sorry.. More
by stangguy
Employees Worked With
Al Dennis
