Kings Dodge Chrysler Jeep

Service tech assignment doesn’t work My wife and I had a great experience with new sales (thanks Rich) in 2015. We decided to see how our experience might be with the service department t My wife and I had a great experience with new sales (thanks Rich) in 2015. We decided to see how our experience might be with the service department too. I had our older Jeep worked on, picked it up, having several dash light issues. I left messages several times with no call backs. I had to be persistent to get assistance setup, to review again, which is not something I feel should be necessary if I’m a valued customer. The assigned tech direct cell phone number was useless. There is no procedure for coverage when the tech has a day off. Here is where I feel the management needs to visit this model. I feel this does not work well for the customer. Normally, you only get one chance to win a customer. how it has gone so far is not promising for a long term relationship. More

Specific van needed, found and purchased My wife and I needed to buy a 2017 Chrysler Pacific with specific features. Haley found a van several states away with everything we needed. She was a My wife and I needed to buy a 2017 Chrysler Pacific with specific features. Haley found a van several states away with everything we needed. She was able to get us the van at a great price! She was a pleasure to work with and went above and beyond to make sure we were happy with our new van! More

Haley Saved This Customer I had a couple experiences in-person and online with this dealership, but gave it one last shot and lucked out with Haley. Bought my new Pacifica the I had a couple experiences in-person and online with this dealership, but gave it one last shot and lucked out with Haley. Bought my new Pacifica the same day and would super recommend her no pressure style. More

experience at Kings chrysler I found the personnel to be knowledgable, personable, efficient. Very satisfied with the service received and feel very confident in dealing with them I found the personnel to be knowledgable, personable, efficient. Very satisfied with the service received and feel very confident in dealing with them in the future More

Got Rid of The Mom Van!! Haley was wonderful and very knowledgable as I purchased my first non van vehicle!! She made the experience very easy and smooth from the online negot Haley was wonderful and very knowledgable as I purchased my first non van vehicle!! She made the experience very easy and smooth from the online negotiating to the explanation of how to use all the features! I would highly recommend her! Thanks Haley!!! More

Engine light came on and stayed on It was nice to be helped in such a wonderful way. We were leaving on a trip and very concerned. Caitlyn Schoors was very knowledgeable and reassurin It was nice to be helped in such a wonderful way. We were leaving on a trip and very concerned. Caitlyn Schoors was very knowledgeable and reassuring about our problem. I thought she was so thoughtful to tell us to have a safe trip. Very helpful and NICE. More

Excellent Experience Haley was very helpful and knowledgeable about the vehicles. It was wonderful to work with her. She made the buying experience very smooth and pleas Haley was very helpful and knowledgeable about the vehicles. It was wonderful to work with her. She made the buying experience very smooth and pleasant. More

better than average As someone who has purchased, or attempted to purchase used vehicles from dealerships several times during the past 20 years, I can say my experience As someone who has purchased, or attempted to purchase used vehicles from dealerships several times during the past 20 years, I can say my experience with Kings Dodge was better than average. There was one glitch in the process which was rectified in a way that was fair to both parties. I would just suggest to any prospective buyers at any dealerships to not assume the used car you are looking at was really given a thorough inspection before being offered for sale. This is not a criticism of Kings particularly. I am very pleased with my purchase from them. More

I have not used your service center! Am I due for service? Did someone use my name for service? I received two e-mails asking for survey to be filled out. Why? Am I due for service? Did someone use my name for service? I received two e-mails asking for survey to be filled out. Why? More

Crossfire oil change came out less costly than expected I have a Crossfire that is only driven about 3000 miles a year so it gets an annual oil change regardless of milage remaining. This was its first trip I have a Crossfire that is only driven about 3000 miles a year so it gets an annual oil change regardless of milage remaining. This was its first trip to a dealer for service since I've owned it. Crossfire's are notoriously more complicated to service so I was apprehensive about bringing it to the oil change line on a Saturday, but I was assured there was a tech working that was certified on Crossfire. On previous visits I asked what the dealer cost was for an oil change and was quoted about $205 which is not too far out of line from the $180 price I was given at other places. I was very pleased when the final cost came out to $145 (using a coupon). The work performed was done very well! More