I would like to retract this review and thank Rick Royer for resolving my concerns! I appreciate you taking the time to personally contact me. First I will not mention names, that is not the point of this review. I just wanted to say, I have purchased Jeeps in the past from this dealership, always very kind, the service department excellent. BUTTTT, if you should need assistance AFTER trading a vehicle, refund request on bogus extended warranty, DO NOT expect the same respect. I had a deal with a salesman prior to going on vacation, and he passed me off to a very incompetent Salesman. The "I" and "T" just needed to be crossed. But before the deal was finalized, I asked one last question, he did not care to answer, his response was "I am not even gonna waste my time, running anymore numbers, this is what it is." Mind you, this deal was done before my salesman left for vacation, all he had to do is submit loan info and I would pick up my new Jeep, drop of my trade. He dropped the ball. Soooo, I went to another dealership, and I purchased another Jeep. I still had an extended warranty on my trade. The dealership I purchased the Jeep from, called, LVM with KINGS to help me request a refunded. 2 weeks later we have attempted to contact them 8 times. Even texted my original salesman, said he'd pass it along to the Finance Manager. TODAY still no communication. I am so disappointed. I am wondering, actually, did I even have an extended warranty, or did they just charge me, that is why they are not contacting me. Next step, on my part, LOCAL NEWS. This was just recent...so I know you have my information, and I will be expecting a call, prefer email.

We had a great experience with our purchase at King’s. Our salesperson Chad was attentive, knowledgeable, and professional. He did not apply any pressure at all, and overall this was a pleasant customer experience.

They did a great job fast and courteous and answered all my questions explaining everything

My experience for my service at the oil change department at the Chrysler Kings Automall was outstanding. The gentleman (forgot his name) was very professional, kind and very patient as usual. Chrysler has one outstanding employee!!!! Thank YOU for making my experience always very pleasant.

Went in for an oil change and tire rotation. Service was fantastic as always and I was in and out of there in a half an hour or so. Very happy with the car service and the customer service.

The dealership is always clean. The associates I was dealing with today were all very nice and professional. It is very appreciated that they take my time into consideration and offer shuttle service to you.