Kings Dodge Chrysler Jeep
Cincinnati, OH
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Great service dept. Chanel did a great job expediting my service visit. She made sure that I was comfortable during my short wait and explained the services on checkout. Chanel did a great job expediting my service visit. She made sure that I was comfortable during my short wait and explained the services on checkout. The Kingsās service department has always done a great job handling my Grand Cherokee but has gotten even better with my last few visits. More
Great Experience! Rich was great to work with......Professional, Friendly and patient with a high maintenance buyer! I would highly recommended working with this group Rich was great to work with......Professional, Friendly and patient with a high maintenance buyer! I would highly recommended working with this group of professionals! More
Service experience Brian kept me informed as to time and what was being done. Brian also included the recall piece which saved me a trip back. The "greeter gentleman"was Brian kept me informed as to time and what was being done. Brian also included the recall piece which saved me a trip back. The "greeter gentleman"was very kind and helpful. More
Easiest car purchase ever Went in with one vehicle in mind that I found on your website however my spouse found a brand new car on the showroom floor and wanted me to have it. Went in with one vehicle in mind that I found on your website however my spouse found a brand new car on the showroom floor and wanted me to have it. I was very happy with the used van I found and instead of the salesman trying to upsell and talk me into the new car he let me make my decision without pressure. That was much appreciated! More
Swift experience Kyle Clifton took great care of me. No complaints. Gave me realistic expectations and followed thru. Emailed him in the early morning with requirement Kyle Clifton took great care of me. No complaints. Gave me realistic expectations and followed thru. Emailed him in the early morning with requirements. responded to me by 8 am. Met him at 9 am. Closed deal by 11. Great job. More
Communication/knowledge Purchased a brand new 2018 Jeep Cherokee with 12 miles on it. This jeep loses 1 quart of oil every 1000 miles, I have shown proof that I have a oil r Purchased a brand new 2018 Jeep Cherokee with 12 miles on it. This jeep loses 1 quart of oil every 1000 miles, I have shown proof that I have a oil residue in my coolant. We have this jeep with a warranty and a extended warranty and as stated by their service department as long as it keeps passing their 16 point inspection that they are not going to do anything about it. So basically their not going to do nothing until something major happens when in fact they could have prevented the problem to begin with. We bought a brand new vehicle so we don't have to deal with these issues. What a disappointment. I will never be back to purchase or have service done to this location. More
Taken Care Of! Brought my Van in for Repairs on Several Items, and Chanel my Service Representative was So Very Nice and So Helpful every step of the way,She got me Brought my Van in for Repairs on Several Items, and Chanel my Service Representative was So Very Nice and So Helpful every step of the way,She got me taken care of and on my way with a rental,and kept me up to date on the status of my repairs!,Which were all taken care of relatively fast!,I have so far been very happy with the service I received!,R.Garrison More
Quick and easy and they have great prices Had a great experience fast and I got a beautiful truck so happy with it and they worked with me for a great price definitely will buy from them aga Had a great experience fast and I got a beautiful truck so happy with it and they worked with me for a great price definitely will buy from them again More
Car Buying Experience Just purchased a Chrysler 300 S. The dealership had many vehicles to choose from. Our Salesman Orion was great! Pleasant car buying experience, an Just purchased a Chrysler 300 S. The dealership had many vehicles to choose from. Our Salesman Orion was great! Pleasant car buying experience, and never felt any pressure. More
Service Department is incredible! I had major issues with my Ram truck. After a phone call to the service department I dropped it off to be taken care of. Craig Ditmer greeted me and i I had major issues with my Ram truck. After a phone call to the service department I dropped it off to be taken care of. Craig Ditmer greeted me and it was totally a great experience!! Finding a trusting service department anywhere seems to be difficult these days but I was not disappointed at all! They have a great team who made this experience a pleasure. As a business owner myself I really appreciate how I was treated and how well the work was done. to my truck. No doubt I will be back for service and more than likely, to purchase my next vehicle. Keep up the good work!! More