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Kings Dodge Chrysler Jeep

Cincinnati, OH

3.9
1,318 Reviews

4486 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,318 reviews

October 21, 2022

Paul went well above and beyond to help us with our car purchase. We had arrived from Ft. Myers, Florida, after Ian took our Honda CR-V. Paul searched other dealers for us, and finally found the Jeep S More

by jhoffman49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schoenhoft , Rich Zielke
Oct 21, 2022 -

jhoffman49 responded

Thanks for all your help!

Oct 21, 2022 -

Kings Dodge Chrysler Jeep responded

Thank you for the kind review! We appreciate you visiting us here at Kings Chrysler Jeep Dodge Ram and are so glad that Paul was able to help you find the right vehicle for your needs. Enjoy your new Jeep and please don't hesitate to reach out if there's anything else we can do for you!

September 24, 2022

Had oil change and although minor was very impressed with Craig B and rest of service staff. Rotated my tires and updated recall. Great waiting area and fantastic coffee walked through showroom and staff ve More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ditmer
Sep 26, 2022 -

Kings Dodge Chrysler Jeep responded

Hi Jim, thanks for the five stars! We're honored to hear how Craig and the rest of the crew here at Kings Chrysler Jeep Dodge Ram could assist you during your service appointment. We hope to see you back for all of your future automotive needs!

March 21, 2022

It’s always a pleasure, KDCJ is our go to place to buy a new vehicle. 4 Jeeps, a jeep camper and a car later. They are always very helpful, courteous and a joy to do business with. Our last trip to by the u More

by Diannabauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Zielke, Jeff Bevis
Mar 21, 2022 -

Kings Dodge Chrysler Jeep responded

Thank you for trusting the Kings Chrysler Jeep Dodge Ram team with your loyal business! We're truly honored to receive your support and we look forward to seeing you at your next visit. Until then, take care and enjoy your new vehicle!

March 11, 2022

I purchased my second vehicle from this dealer. My salesman Chris Floyd was helpful, friendly and knowable through the whole process. More

by Sgash12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Floyd
Mar 14, 2022 -

Kings Dodge Chrysler Jeep responded

Thank you for choosing us once again! We're glad Chris and the Kings Chrysler Jeep Dodge Ram team could give you five-star care! We look forward to seeing you for your next ride!

November 30, 2021

Best dealership I have ever gone too.they have the best customer service I’ve ever experienced Every time I bring my company van in for repairs And I see my service rep he always greets me with a smile More

by odd Jobs Unlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ditmer
Dec 01, 2021 -

Kings Dodge Chrysler Jeep responded

We're so happy Craig made your experience worthy of a five-star rating! Thank you for being a Kings Chrysler Jeep Dodge Ram customer!

Dec 01, 2021 -

odd Jobs Unlimited responded

Not a problem, keep up the great work 👍😃

September 23, 2021

Once again dealt with Kings CDJ with a very positive experience. Sales Rep. Chris Floyd handled sale with a professional and knowledgeable customer experience. Kudos to Steve Reichter in hiring Chris as More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Floyd
Sep 23, 2021 -

Kings Dodge Chrysler Jeep responded

We're so glad our team made this a positive experience! Thank you for rating Kings Chrysler Jeep Dodge Ram five stars!

September 01, 2021

These guys will have you waiting weeks, if not months, for service. Their service dept doesn’t speak to the parts dept. The GM needs to focus on SERVICE and COMMUNICATION. Have had my new very expensive R More

by robert_hill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chanel Elam
Sep 02, 2021 -

Kings Dodge Chrysler Jeep responded

Thank you for taking the time to share this feedback. On behalf of our team, I apologize for any frustration and inconvenience this experience has caused for you. Your patience is very much appreciated and I will make sure that this feedback gets addressed with our team so that we can take the necessary steps to improve. Please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Chris Randall - Service Manager - crandall@kingscjd.com

June 08, 2021

They lost out on a $50k car....went in wanting to build a 2021 Challenger Scat Pack. They guy would not even price one out for me because he said it would take 6-8 months. Called Zimmer in Florence. They wer More

by Tarashiwilliams
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Ford Smith
March 09, 2021

Aaron in Service takes a personal interest in customers. Vehicles can have issues, all mechanical things can break it is how the customer is handled that makes the difference Aaron shows professionalism an More

by sandmandes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Plunkett
February 24, 2021

We brought in our Cherokee for a recall (reprogram powertrain). Service was great from Matt Collins our service advisor. Process was quick and easy and his comments were polite. . More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Collins