Kings Dodge Chrysler Jeep

Love my new Charger Great experience purchasing my new Charger. No pressure and I felt like they listened to what I really wanted. I absolutely love my new car. Great experience purchasing my new Charger. No pressure and I felt like they listened to what I really wanted. I absolutely love my new car. More

overpriced Price quoted for additional services was significantly higher than it should have been. I requested a call from the service manger and did not receive Price quoted for additional services was significantly higher than it should have been. I requested a call from the service manger and did not receive a call back. More

Service Work on 2003 Jeep Liberty The car needed a new air blower system and ignition set up. Work was completed in under 1 day. Very happy with the work done! Love my 2003 Jeep Liber The car needed a new air blower system and ignition set up. Work was completed in under 1 day. Very happy with the work done! Love my 2003 Jeep Liberty! More

These guys are awesome! This dealership is awesome! Andrie is great and I couldn't have asked for a better experience! I love my new car and would go back to this dealership This dealership is awesome! Andrie is great and I couldn't have asked for a better experience! I love my new car and would go back to this dealership for any future car buying needs! More

Finance Dept Overall experience was great until I was forced into hearing a sales pitch from the finance guy about "purchasing" plans. It cheapened the entire e Overall experience was great until I was forced into hearing a sales pitch from the finance guy about "purchasing" plans. It cheapened the entire experience. More

Straight Forward, Straight Talk I loved that our sales associate provided transparent information. We were treated with kindness and respect from initial greeting through the financ I loved that our sales associate provided transparent information. We were treated with kindness and respect from initial greeting through the finance process and on through the walk-through of the new vehicle. The finance portion was lengthy, however, all-in-all a good experience. More

Done Right I had a very unprofessional experience with a previous local Dodge dealership, and even pointed this out to the owner. Chrysler failed to correct thei I had a very unprofessional experience with a previous local Dodge dealership, and even pointed this out to the owner. Chrysler failed to correct their fault, when notified so I was very cautious in going to another dealership. However, Kings Dodge done things right, and Caitlyn paid attention and took care of my concerns. I was very pleased with Kings Dodge Service. The Service Department is where you earn the customers trust and loyalty. Caitlyn should be commended for her greeting, contact and follow through on what she said she would do. More

Radar Sensor The service went as plan. Parts cam in earlier than expected. Craig kept my original work order handy to keep me up to date when the parts came in s The service went as plan. Parts cam in earlier than expected. Craig kept my original work order handy to keep me up to date when the parts came in so my appointment could be made as soon as possible. Service was quick a complete. Excellent as usual. More

Great experience. I was very impressed by the service department. Not only did they very quickly change my oil and rotate my tires, but they informed me of discounts I I was very impressed by the service department. Not only did they very quickly change my oil and rotate my tires, but they informed me of discounts I wasn't even aware of. I'll definitely be bringing my Jeep Wrangler back here in the future. More

Same Ole Same Ole Buying any kind of vehicle new or used is a slow and painful experience, My purchase of a new truck was no exception. Dealerships make it almost an un Buying any kind of vehicle new or used is a slow and painful experience, My purchase of a new truck was no exception. Dealerships make it almost an unbearable experience!! I will have to say that in the finance room (I do apologize but I cannot remember his name but believe is was Annish) the bullying was too much. He was extremely high pressure when trying to shove the extra warranty purchase at us. With each no he became more and more angry and tried every tactic to force us into a purchase. Had we not already been into this purchase several hours I would have left but at that point it becomes a survivor mode and you are just trying to finish the purchase so you can just end the experience. Part of our purchase was the agreement that you would install a remote start. That was also an unpleasant experience. It wasn't until I told them that if you dealership did not honor what was on the contract that it would be considered a voided contract and you could have the truck back. Well low and behold the part magically became available (although honestly while I do have remote start I have no way of knowing if it's the mopar I was promised) but that's not the end of that. Gary called with my appointment day and time and about an hour into waiting they came out and stated the part wasn't there. Next appointment cancelled by them. Called several times and finally got another appointment only to have that one changed as well. Finally had to drop the truck off and be given Gary's demo to drive home. Never received a call the next day to pick up the truck so I called to be told it wasn't ready but could picked up tomorrow. Well that cost my husband overtime and I had to find coverage for a camp to go that day to pick it up. They offered a sorry and nothing else to compensate for our time or inconvenience. Gary said he would fill my truck up but I had a full tank so he said well you should have just drove it around to empty the tank. Once again a bad experience buying a vehicle. Love owning a new vehicle but hate, hate, hate having to deal with dealerships and the crappy buying experience. More