Kings Dodge Chrysler Jeep

No communication dropped my car off at 6:00am and by 4 I had not heard anything. I called and someone took a message to give to the person assigned to my car. No-one c dropped my car off at 6:00am and by 4 I had not heard anything. I called and someone took a message to give to the person assigned to my car. No-one called me back so I called again to have Chanel tell me that they really didn't know what was wrong with my car. I asked why I had not received a call she said oh I'm not sure sorry about that but we don't know what is wrong. I left a message for the manager but only received a call back after I asked my father to call. I was extremely displeased with Chanel's attitude and the fact that she could tell me nothing. She then proceeded to tell me there was no magic wand to fix the car. I do not care to go back to that dodge dealer unless there was not another open in my entire state. More

Just outright aweful I couldn't explain it in just a "few" words.... The way I was jerked around was just unbelievable, the time and trips to and from the dealership was/ I couldn't explain it in just a "few" words.... The way I was jerked around was just unbelievable, the time and trips to and from the dealership was/felt like a waste of time...but they finally did manage to repair the vehicle. More

Great service and follow-up with dealer and salesman! The sales process was handled very well and the follow up service on our van has been wonderful! We had a door that was making a noise and we live qui The sales process was handled very well and the follow up service on our van has been wonderful! We had a door that was making a noise and we live quite a distance from this dealership and so tried to get an appointment to have it checked out but they were not available for two weeks! Kings Dodge got us right in the next day and fixed the problem without any hassle at all. More

Oil Change I have used Kings Dodge numerous times for my oil changes. They are always, quick, professional and efficient with the service they provide and I app I have used Kings Dodge numerous times for my oil changes. They are always, quick, professional and efficient with the service they provide and I appreciate that. More

Poor communication Kings does a poor job of communicating and doesn't keep accurate notes, unsolicited email and total disregard for privacy . No further contact is des Kings does a poor job of communicating and doesn't keep accurate notes, unsolicited email and total disregard for privacy . No further contact is desirable. More

Express Oil Success...again! Met me at the door, got me in and out in under an hour! As always, very courteous and professional. Explained additional service options and helped m Met me at the door, got me in and out in under an hour! As always, very courteous and professional. Explained additional service options and helped me get setup for a recall notice that I had forgotten about as well. More

Easy and no surprises The new car buying experience was made very easy and enjoyable by Kings Auto. I would highly recommend them to anybody and will use them for my next The new car buying experience was made very easy and enjoyable by Kings Auto. I would highly recommend them to anybody and will use them for my next car purchase More

Great experience. Went above and beyond like always! Always a pleasant experience. Wouldn't take my Jeep anywhere else. Short wait time tire rotation and quick to remedy a small issue at no charge! Always a pleasant experience. Wouldn't take my Jeep anywhere else. Short wait time tire rotation and quick to remedy a small issue at no charge! More

Fast, courteous, and hassle free We recently purchased a 2016 Grand Caravan and noticed once we got home one of the sliding doors was "grinding" when opened. We were leaving for vacat We recently purchased a 2016 Grand Caravan and noticed once we got home one of the sliding doors was "grinding" when opened. We were leaving for vacation later on the week, so we needed the issue resolved quickly. Unlike other dealers, I was able to get an appointment the next day, early in the morning. Upon showing up, I was provided a loaner (the van was still under warranty) and was on my way within a half an hour or less. Within 2 hours I received a call from Chanel that the van was ready! They checked the wiring and chains and it turned out to be a need for lubrication of the bearings. I asked if they could go ahead and lube the other for as well, and they did ... no arguments, no fussing. There were no nasty surprises when I went to get the van and I was on my way again in under 30 minutes. It was very refreshing to have such a positive experience! More

Great Service Purchased a 2009 Honda Civic LX at this dealership on my favorite day of the week, a Sunday :). From the initial test drive, to talking price and fin Purchased a 2009 Honda Civic LX at this dealership on my favorite day of the week, a Sunday :). From the initial test drive, to talking price and finance with the Salesman, to actually purchasing the vehicle, all went extremely well. Very courteous and friendly staff at Kings Dodge Chrysler Jeep. Also, I love my car :)). Latonya More