Kings Dodge Chrysler Jeep

Good experience Had a very good experience at dealership Rich was very knowledgeable in the Jeeps and was very helpful in making our purchase will refer anyone lookin Had a very good experience at dealership Rich was very knowledgeable in the Jeeps and was very helpful in making our purchase will refer anyone looking to buy a jeep. More

Cost efficient oil changes. Great service to offer to used vehicle buyers. I would most definatly purchase from Kings Jeep Dodge Chrysler with free oil & filet changes for the li Great service to offer to used vehicle buyers. I would most definatly purchase from Kings Jeep Dodge Chrysler with free oil & filet changes for the life of ownership. More

Very slow service. I made an appointment to drop off my vehicle at 9:00am on a Monday for service on an airbag recall (I scheduled the appointment 5 days in advance). T I made an appointment to drop off my vehicle at 9:00am on a Monday for service on an airbag recall (I scheduled the appointment 5 days in advance). The recall notice stated that the work would take approximately 2 hours. I also requested that they repair the drivers side widow, which "chattered" when rolled down (the vehicle was still under warranty). The service center provided me with a loaner vehicle and said they would call me when my vehicle was completed, probably in the afternoon. I had to call the service center at 4:30pm, only to be told they still had not started working on my vehicle and they would not get to it that day. I was assured they would work on it first thing in the morning. The following day I had to call the service center at 4:00pm to finally learn that my vehicle was ready to be picked up (no idea when it was actually completed). No explanation of why it took two days to address a recall item and a chattering window; nor was there an explanation as to why my vehicle had not been serviced the day I dropped it off, despite making an appointment. Poor communication, poor customer service. This event is consistent with my past experiences with this dealership: I have owned four previous Ram/Dodge/Jeep vehicles and every time I take a vehicle to this dealership I am always (without exception) pushed to the back of the line and the service takes days longer to perform than originally estimates (I do not mean "hours" longer, I do mean "DAYS" longer). I am done taking my vehicles to this service center; the convenience is not worth the frustration. More

Very good experience, friendly people. The whole process was not stressful and the people were knowledgeable and kind ,the whole experience was a delight Bryan was a pleasure to talk to as The whole process was not stressful and the people were knowledgeable and kind ,the whole experience was a delight Bryan was a pleasure to talk to as well as John would recommend this dealership to anyone. More

My last service my last experience was terrible. Not only did the repair take 3days and the tech scratched the handle, which they replaced, but the repair was not fi my last experience was terrible. Not only did the repair take 3days and the tech scratched the handle, which they replaced, but the repair was not finished and the tech left his tool in my truck. More

Great experience Our salesperson helped us find and purchase the new grand caravan that would fit our family needs and help us care for our handicapped son. He also sp Our salesperson helped us find and purchase the new grand caravan that would fit our family needs and help us care for our handicapped son. He also spent the extra time to teach us how to use the accessories on it. More

No communication dropped my car off at 6:00am and by 4 I had not heard anything. I called and someone took a message to give to the person assigned to my car. No-one c dropped my car off at 6:00am and by 4 I had not heard anything. I called and someone took a message to give to the person assigned to my car. No-one called me back so I called again to have Chanel tell me that they really didn't know what was wrong with my car. I asked why I had not received a call she said oh I'm not sure sorry about that but we don't know what is wrong. I left a message for the manager but only received a call back after I asked my father to call. I was extremely displeased with Chanel's attitude and the fact that she could tell me nothing. She then proceeded to tell me there was no magic wand to fix the car. I do not care to go back to that dodge dealer unless there was not another open in my entire state. More

Just outright aweful I couldn't explain it in just a "few" words.... The way I was jerked around was just unbelievable, the time and trips to and from the dealership was/ I couldn't explain it in just a "few" words.... The way I was jerked around was just unbelievable, the time and trips to and from the dealership was/felt like a waste of time...but they finally did manage to repair the vehicle. More

Great service and follow-up with dealer and salesman! The sales process was handled very well and the follow up service on our van has been wonderful! We had a door that was making a noise and we live qui The sales process was handled very well and the follow up service on our van has been wonderful! We had a door that was making a noise and we live quite a distance from this dealership and so tried to get an appointment to have it checked out but they were not available for two weeks! Kings Dodge got us right in the next day and fixed the problem without any hassle at all. More

Oil Change I have used Kings Dodge numerous times for my oil changes. They are always, quick, professional and efficient with the service they provide and I app I have used Kings Dodge numerous times for my oil changes. They are always, quick, professional and efficient with the service they provide and I appreciate that. More