Kings Dodge Chrysler Jeep

much improved I think they have done some changes to some of their service team, cause although they were very busy I was met with courtesy, friendliness, helpfulne I think they have done some changes to some of their service team, cause although they were very busy I was met with courtesy, friendliness, helpfulness and they were very informative. I didn't have an issue with waiting a little bit in their comfortable waiting area, it makes a difference when the staff is very nice opposed to being greeted with a closed mouth and blank stank faces as with the last group of service people(sorry). Great Job. More

Happy with everything! My most recent visit to Kings Dodge Chrysler Jeep went well. The service department brought my car in right away and I was able to sit in their comfo My most recent visit to Kings Dodge Chrysler Jeep went well. The service department brought my car in right away and I was able to sit in their comfortable waiting room. They did a thorough inspection and check the oil and rotated the tires. I was in and out in less than an hour. More

Service employee Chanel Chanel is easy to talk with. She is very, very fair. She tries to right any wrongs. Many thanks for your all your courtesy and help Chanel. Chanel is easy to talk with. She is very, very fair. She tries to right any wrongs. Many thanks for your all your courtesy and help Chanel. More

Fantastic service Leonard took excellent care of us. He listened to what wanted and only offered us a car we could afford. He did not pressure us into anything and fo Leonard took excellent care of us. He listened to what wanted and only offered us a car we could afford. He did not pressure us into anything and found us a perfect SUV for us. More

Typically great service but worth asking a few questions My 200 was in for service on the air conditioning system. The system was found to be the result of a condenser leaking and in need of replacement. For My 200 was in for service on the air conditioning system. The system was found to be the result of a condenser leaking and in need of replacement. Fortunately, this was a covered item under service contract. However, I was presented with the option of getting the scheduled transmission service perform a bit ahead of schedule. Being diligent about these things I agreed to the extra service. Sometime during the process a transmission fluid cooling line was found to be defective and in need of replacement which I also agreed to replace. When I later got home and researched the condenser that was replaced I also discovered that same unit also acts as the transmission cooler. It all seems very convenient after the fact to offer a transmission service when the transmission fluid cooling line was going to need to be removed to replace the condenser anyway. This also makes the broken cooling line slightly suspect as well. Regardless, it all got gone right and the AC works perfectly and the transmission is shifting better as well. Just make sure to ask the right questions! More

They didn't fix probelm I was inconvenienced to drop wrangler off and pick up and the problem wasn't fixed when I picked it up. Been dealing with this for months. A joke. I was inconvenienced to drop wrangler off and pick up and the problem wasn't fixed when I picked it up. Been dealing with this for months. A joke. More

Disappointed I brought my Jeep in two times for the same issue. The second time took 3 days to complete the repair, and I was charged for two separate attempts to I brought my Jeep in two times for the same issue. The second time took 3 days to complete the repair, and I was charged for two separate attempts to correct the issue. My service rep was incredibly understanding, however, it was still frustrating. More

Recall repair I had to have a recall repair addressed - Kings CJD had me in and out promptly and professionally and took care of everything that needed to be done. I had to have a recall repair addressed - Kings CJD had me in and out promptly and professionally and took care of everything that needed to be done. More

Great Service Excellent help from Craig Ditmer in trying to analyze an unusual problem with the accelerator on the 2009 Wrangler. An appointment set up for further Excellent help from Craig Ditmer in trying to analyze an unusual problem with the accelerator on the 2009 Wrangler. An appointment set up for further study on 7/17/17. ***Gentleman in Express oil change lane (name unknown) was also very helpful. More

We had a pleasant experience buying our car The Manager, John Gholz, and the Salesman, Calvin Veasley, were fantastic. They gave us a good price on our trad-in. We feel like we got a fair price The Manager, John Gholz, and the Salesman, Calvin Veasley, were fantastic. They gave us a good price on our trad-in. We feel like we got a fair price for the new car also. Everyone was very friendly and courteous. Calvin explained everything about the options on the car. He even programmed my phone into the car for me. When my husband took the car title of our trade-in back to the dealership, Calvin even programmed my husbands phone into his Ram truck for him. Then he had them wash his truck inside and out. I would highly recommend this dealership to everyone. We are going to be taking both of our vehicles into them for service. More