Kings Dodge Chrysler Jeep
Cincinnati, OH
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Repairs done efficiently. I dealt with Caitlin who recorded the problems with my mini van and provided me on 2 separate occasions a loaner vehicle to drive. The problems were f I dealt with Caitlin who recorded the problems with my mini van and provided me on 2 separate occasions a loaner vehicle to drive. The problems were fixed and you have a happy customer. More
Great experience buying a 2017 Chrysler Pacifica Our experience at Kings CJD was perfect. The sales team was extremely professional and went the extra mile to accommodate our test drives with two yo Our experience at Kings CJD was perfect. The sales team was extremely professional and went the extra mile to accommodate our test drives with two young children. The sales team and pricing were the reasons we decided to stop shopping around and chose to buy at Kings CJD. More
Customer focused staff and quick service Easy to schedule appointment over the phone. The staff at the dealership was very helpful and courteous. Oil change and tire rotation was very fast. Easy to schedule appointment over the phone. The staff at the dealership was very helpful and courteous. Oil change and tire rotation was very fast. More
Kings - Best service ever Very simply, Kings gave us the best service and care of any dealer we've ever dealt with. They not only understood our needs, they helped us shape an Very simply, Kings gave us the best service and care of any dealer we've ever dealt with. They not only understood our needs, they helped us shape and define better solutions. They delivered on-time, and on-budget. Again, we were extremely impressed with them. More
Painless Service! Even though the issue on my car could not be fixed the day of they immediately offered me a loaner car at no cost. Excellent service, excellent staff. Even though the issue on my car could not be fixed the day of they immediately offered me a loaner car at no cost. Excellent service, excellent staff. More
Easiest Used Car Purchase They helped me find exactly what I was looking for. I love what I purchased and got an excellent value for money. Would recommend them to anyone looki They helped me find exactly what I was looking for. I love what I purchased and got an excellent value for money. Would recommend them to anyone looking for a new or used car. More
bought an suv excellent service and did not play games or pressure me. Tried to be fast in service, nice waiting area, very professional. Would buy here again excellent service and did not play games or pressure me. Tried to be fast in service, nice waiting area, very professional. Would buy here again More
Very fast and friendly! Again, the only suggestion I really have for improvement is having someone (or at least a sign) to direct people where to go when coming in for a part Again, the only suggestion I really have for improvement is having someone (or at least a sign) to direct people where to go when coming in for a particular service. It took me a while to find someone to help me, bit once I did, they were very polite and professional! More
Warranty work, hatch alarm Pleased with all aspects of service except the broken part had to be ordered and was not available for repair. Will have to make another hour trip to Pleased with all aspects of service except the broken part had to be ordered and was not available for repair. Will have to make another hour trip to have repaired when part comes in. More
Expensive, read the "fine print" & sadly ask detailed quest Over all not too happy with how expensive the usual maintenance services are. $25 for tire rotation and don't be fooled, this apparently doesn't come Over all not too happy with how expensive the usual maintenance services are. $25 for tire rotation and don't be fooled, this apparently doesn't come with them balancing them. That will cost another $80 (you freaking kidding me!?!) Had a Mopar hitch put on since I failed to notice that most "lower end" jeeps don't come with one. I had a 10% off Mopar coupon that I was expecting to use but because it says "over the parts counter", it didn't apply. Even though I bought everything right there in the same dealership, in order to get the 10% off, I would have to physically go buy the hitch myself, then hand it the service department. Otherwise your 10% off Mopar parts is worthless even though the parts department and service department are 10 steps away from each other. The one service advisor that was there (female), had an attitude when questioned on the coupon issue. She answered the question then turned around right away and walked away before I could even ask why. I also hear a raddle now after the installation and almost don't want to bother going back. If you go to this dealership, ask for DETAILS, get "it" wrote down on paper for proof, and don't just assume. :-( More