Kings Dodge Chrysler Jeep
Cincinnati, OH
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awesome dealership Buying my first car at this dealership was so worth it. They are great people and care about what you want , and need in a car. Would recommend buying Buying my first car at this dealership was so worth it. They are great people and care about what you want , and need in a car. Would recommend buying a car here they are great with the pricing and customer service. More
my journey I recently purchased a used journey and have had many problems with it, so many that I have literally been through every service advisor... But one re I recently purchased a used journey and have had many problems with it, so many that I have literally been through every service advisor... But one really stood out a younger guy named Mack, he kinda fell in to helping us with our car, and he was amazing he bent over backwards to make us happy and really care for our needs... I had really bad experiences with Marvin and Angie, it's as if they didn't care. Mack went above and beyond and fixed everything on my car! More
Easy to Buy I recently purchased a new Jeep Grand Cherokee from Kings DCJ and was very pleased with how Gary Warman and his team took care of us. We had an idea I recently purchased a new Jeep Grand Cherokee from Kings DCJ and was very pleased with how Gary Warman and his team took care of us. We had an idea of what we wanted, looked at all the inventory and actually bought the showroom model vehicle for the 2nd time with Gary! Getting what we wanted and getting through the process (we did finance) efficiently will keep us coming back! More
Great Follow-through I leased my Durango from Gary three years ago and decided to buy it at lease-end. Gary did a great job following up with me as the term was expiring I leased my Durango from Gary three years ago and decided to buy it at lease-end. Gary did a great job following up with me as the term was expiring and gave me many options on other vehicles. The overall experience from original lease to recent purchase was very positive and efficient. Both Gary and Leisa had all the details ready and made it easy and pleasant. - Steve, Cincinnati More
Parts department The parts department has been helpful on several occasions in locating parts for my classic Dodges, cross-referencing part numbers, discussing options The parts department has been helpful on several occasions in locating parts for my classic Dodges, cross-referencing part numbers, discussing options to address problems, etc. More
service was great, service manger always takes care of us. I have purchased several veh. from this dealership. Service has always been excellent. Chris and his team always work hard to take care of us. I have purchased several veh. from this dealership. Service has always been excellent. Chris and his team always work hard to take care of us. More
Great used car find Nice first car for a new driver! From the first call inquiring about the car until purchase it was a easy transaction with the salesman and dealership Nice first car for a new driver! From the first call inquiring about the car until purchase it was a easy transaction with the salesman and dealership. More
Gary was great Needed new tires on my Jeep Compass...drove home in my new Jeep Grand Cherokee. Our salesman Gary was great - no pressure and good back and forth. T Needed new tires on my Jeep Compass...drove home in my new Jeep Grand Cherokee. Our salesman Gary was great - no pressure and good back and forth. This was our second purchase from this dealership and I am sure it will not be our last. More
Quality is lacking Service Department 200S 12/26/2014 I have been a repeating customer since 2001. A 2001 Jeep Liberty sport, 2006 Jeep Liberty CRD Diesel, 2012 Chrysler 200S, 2012 Jeep Liberty Latitude I have been a repeating customer since 2001. A 2001 Jeep Liberty sport, 2006 Jeep Liberty CRD Diesel, 2012 Chrysler 200S, 2012 Jeep Liberty Latitude. Up until the last 2 years I have very good experiences in the service department. This last year has been my worse experiences ever. With my 2012 jeep. Every time they perform the oil change. It leaks and I have had to return it with in 100 miles after the oil change. It took them 5 attempts and 26,000 miles to finally solve the issue was the threads on the post the filter screws on to. 5 oil changes and 6 attempts to solve the issue. Marvin kept ignoring the issue and would act surprised when we would return leaking. Finally had to get Chris involved to prove it it was a issue. My 2012 Chrysler 200S I have even worse service from them. I have had gone thru 3 times for a poping noise from the front end with turning and speed bumps. It took then 42,000 miles and 3 attempts to solve this issue. The inner front tie rod ends. Chris acknowledging he heard of the issue. My hood was replaced under the corrosion warranty. They installed a hood that did not fit the contour of the car. Gaps were not even anywhere. The paint was missing in spots, and finger prints in the paint. The hood did not latch properly to close all the way. When they replaced the tie rod ends they damaged my 2 front wheels. The scratched off the black paint around where the lug nuts go. All of the wheels were just replaced 1 month before. So far the car has been at the dealer for 5 weeks. How can they really believe a customer would accept a car in this condition? And now they are working on the hood again. This is sad but, so true. The customer service has gone away. If you cannot service what you sell. You will not be selling much longer! I have finally decided to take my business else where. Please note: I have contacted Kings many times as well with Chrysler. Now it is time to meet with the operations manager Mark Pittman. Let see where this goes? More
Treated with respect I just wanted to say I was treated like a person and not a sale,,Gary Warman took really good care of me and went more then the xtra mile. I would rec I just wanted to say I was treated like a person and not a sale,,Gary Warman took really good care of me and went more then the xtra mile. I would recommend anyone to this great dealership.. More