
Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,323 reviews
Best car buying experience I was in the market to trade my 2012 Chrysler 300 in for a brand new SUV. Leonard Harris was a pleasure to work with, very low pressure and accommodat I was in the market to trade my 2012 Chrysler 300 in for a brand new SUV. Leonard Harris was a pleasure to work with, very low pressure and accommodating. Leonard and Leisa were quick and efficient and Leonard worked to find me a Jeep Cherokee with all the options I could need/want in my price range. Thrilled with both the purchase and experience (and of course my new Jeep). They also gave me a very reasonable amount for my trade and did not try to "low ball" me or waste my time. If you are in the market for a Mopar vehicle I would highly recommend Leonard and his team. Thanks!!!! More
No service after sale. I have purchased cars here as far back xxx 2000, mother and father in law also purchased cars here. I had a good experience so did my in laws so I wen I have purchased cars here as far back xxx 2000, mother and father in law also purchased cars here. I had a good experience so did my in laws so I went with my son to buy his first new car. They promised as you see on there website lifetime oil changes. My son went for his first oil change and they charged him $35 this is not free and they lied. Now to compound this he had a light go out under 5000 miles and they charged him $15. (1) do they lie to you (2) or do they take advantage of young people. I purchased a Saturn from Kings Saturn and when they changed to Subaru they sent me a letter stating they will still Honor the lifetime oil change $0 cost to me. Now where do you think I went last month and purchased a new car for my wife, Yes, Kings Subaru. I had fully intended to buy her one of the new Jeeps. I guess you lost 3 repeat customers because of this. I urged my son to complain to Chrysler and he did, they sent him 3 coupons for oil changes at any dealership. Not what we were promised but it was something. Complete lack of integrity as far as I am concerned. More
Jeep Grand Cherokee We bought a Jeep Grand Cherokee from Calvin Veasley. We had gone to him several months back and we were not sure what we wanted at the time. He o We bought a Jeep Grand Cherokee from Calvin Veasley. We had gone to him several months back and we were not sure what we wanted at the time. He offered for us to drive several models and we just were not sure at the time what we wanted. We liked his laid back NON Pushy format and told him we would think about it and shop around some more and get back to him. One day a few weeks later we stopped at another dealership and were a little frustrated to the sales person as I had to ask the same question several times before I would get a straight answer and there were some other issues (or games) we also had that I will skip over to not make this too long. Long story short - we went back to Calvin and were able to get what we wanted. He was always pleasant and very humble and thankful for the business. He is one of the hardest working people there. He is hungry for the business and works hard. I wish him well as we believe he will do very well with his straight forward, non pushy, approach. He truly seemed to care to find us exactly what we were looking for, unlike other dealerships that just wanted the sale as soon as possible and thats all they cared about, not that we would be happy or not. When you are spending that kind of money you want to feel good that you are making the right decision and not be rushed into it. Ron handled our finance part and was very patient with us as I had alot of questions and had to know everything line by line. More
Unbeatable Experience We had an experience beyond exceptional working with Rob Haas. He was knowledgeable, kind, helpful and not at all overbearing. He gave us a good, ho We had an experience beyond exceptional working with Rob Haas. He was knowledgeable, kind, helpful and not at all overbearing. He gave us a good, honest deal on a Jeep Grand Cherokee and made the entire car buying experience not only easy, but enjoyable. Thanks Rob and we will be back to see you! More
Sticky Situation In November of 2014, my car was completely totaled. In a panic, I went to some small car lot and quickly picked something and got completely SCREWED - In November of 2014, my car was completely totaled. In a panic, I went to some small car lot and quickly picked something and got completely SCREWED - a 2002 Nissan for almost $7,000! It didn't take long before my new car was seriously unsatisfastory - the gas milage was low, and it was overall uncomfortable to be squeezed in for someone like me, who takes multiple extended trips (an hour or more). I went in to Kings Chrysler Jeep Dodge in a pickle, since I still owed money on this Nissan. Don Pelfrey (god bless him) worked all of his magic. In just a few hours, he found me a car that fit ALL of my needs - A 2010 Dodge Avenger, low miles, super roomy, and excellent gas milage! After some number crunching from the fabulous Leisa, they got me a payment that I could afford no problem and a warranty that seemed like it was custom made for me! The kindness of these people was unreal! I will be a customer for life, and I'm definitely handing out his business card to everyone I know who needs one. I am forever thankful. - Arista Roesch More
New vehicle Everyone at the dealer that I came in contact was greatly helpful.Sales personnel were very knowledgable. Absolutely would recommend anyone to visit i Everyone at the dealer that I came in contact was greatly helpful.Sales personnel were very knowledgable. Absolutely would recommend anyone to visit in their search for transportation More
Traded in my Mercedes for a Jeep It had been a while since I owned an American car - the last three brands have been Mercedes, Range Rover, and BMW. Needless to say I was a skeptical It had been a while since I owned an American car - the last three brands have been Mercedes, Range Rover, and BMW. Needless to say I was a skeptical walking into the King's Jeep Dealer and getting the level of service and product I had become accustomed to. Gary Warman and John Gholz met me at the door. The approach was low pressure with a deep technical knowledge and passion about their product. They took on my pace and I was amazed at how far the Jeep had come. I run a US based technology sales team so I had done my research, I was prepared, and this team impressed me. I was trading in a Mercedes that I owned and that process too went very smooth. They offered a fair price and the whole deal came together quite fast. Once the negotiations were done it was off to the part most of us dislike - the finance room. I was introduced to Leisa. She was extremely competent, low pressure, and very funny with her dry sense of humor - again making the process smooth. Most importantly she was quick, efficient, and very thorough in her explaining of all the options and papers. It's been two weeks since the deal and I love, love, love the Jeep Gand Cherokee. My kicks are requisitions we drive in it over our Range Rover. Plenty of room, plenty of luxury, and all the cool feature and plugs a kid could love. I would highly recommend working with this team. Not often I take the time to write a review - but the experience was worth repeating. More
Thanks Thank you Marvin Martin for servicing my car!!!! I always have a very great experience when I need to bring my car in for service and it's done in a Thank you Marvin Martin for servicing my car!!!! I always have a very great experience when I need to bring my car in for service and it's done in a timely manner More
We will return to buy a 3rd car, maybe more. Rob Haas has helped our family purchase two vehicles in the past three years, and with our son going off to college this fall and needing a car, we wi Rob Haas has helped our family purchase two vehicles in the past three years, and with our son going off to college this fall and needing a car, we will seek Rob's help with finding and buying that one also. The second car that we bought from Rob was a 2012 Chrysler 200S with 3 miles on it. It is by far the nicest car I have ever owned, and three years later I still love it and it looks great. My point though, is how Rob helped me figure out that this was the best car for me. I had no intention of buying a car the day my wife and I went car-shopping at Kings. It was Rob's day off, but he was there finishing up some paperwork from the previous day. We had purchased a minivan from him the year before, and he was very helpful then. He left his paperwork and then took us around the lot, showing cars to us but more importantly listening to why we were looking for cars and what we needed the car to do for us. We went on a three test drives, and the third one was a big hit. The 3rd test drive started with "You know, I know you said you didn't want a smaller sedan, but based on what you're telling me, I think you should take this one for a test drive." After the test drive he read our faces, and he volunteered for us to take the car, drive it the rest of the day, and just bring it back that evening. When I returned unannounced, Rob was still there (on his day off). I said I loved it, I wanted it, and because the incentives were ending soon and I was leaving the next day for a 10-day business trip, Rob and the entire sales team scrambled and we closed the deal yet that evening, even getting the bank loan closed with an extra 0.5% off the interest rate. It was a marathon well worth running. Thanks Rob. What great service. More
Thank you Calvin! My husband and I were looking for a Chrysler 200 limited and we went to see one that had 10,000 miles on it from this dealership from Calvin. I wasn' My husband and I were looking for a Chrysler 200 limited and we went to see one that had 10,000 miles on it from this dealership from Calvin. I wasn't too keen on the color (blue) but my husband didn't mind what color. While we were waiting inside I saw that they had a brand new one (black) on sale! Calvin was so great about everything, he told us why not get a new one with 9 miles on it for just a little bit more! My husband and I can't thank Calvin enough for his help in selecting our new car! More