
Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,323 reviews
Great service I was very pleased with the service at Kings CDJ. Chanel was great. She took care of everything I needed. The service on my car was excellent. I was very pleased with the service at Kings CDJ. Chanel was great. She took care of everything I needed. The service on my car was excellent. More
New vehicle price reasonable. Not fair on our trade-in. As stated in the title, the new vehicle price was reasonable. But, I do not feel their offer for our trade-in was fair. While this is our fourth veh As stated in the title, the new vehicle price was reasonable. But, I do not feel their offer for our trade-in was fair. While this is our fourth vehicle purchase from this dealership in the past twelve years, this is the first time I have not been totally pleased with the experience. More
recall Got the work done and when they said it was going to be done. Used the shuttle service which was real convenient. Got the oil changed along with the Got the work done and when they said it was going to be done. Used the shuttle service which was real convenient. Got the oil changed along with the recall. More
A great no pressure and knowlwdgeable place to shop and buy! My search for a new Jeep Cherokee was a pleasant and no pressure experience. My salesman Rich was very helpful and extremely knowledgeable about the My search for a new Jeep Cherokee was a pleasant and no pressure experience. My salesman Rich was very helpful and extremely knowledgeable about the Cherokee and it's features. It was a pleasure working with him throughout the entire buying process. I appreciated his approach and suggestions without the pressure. The purchase paperwork was a breeze and Lisa was very helpful and fast! It was a great buying experience! Thank you! More
#5 cylinder misfire. Taken care of fast and professionally. Rental car supplied since problem fell under drive train warranty. Staff was very helpful with my questions. Hi Taken care of fast and professionally. Rental car supplied since problem fell under drive train warranty. Staff was very helpful with my questions. Highly recommend. More
Car Service I took my car in for an oil change. The service was performed in a timely manner. This dealership has excellent customer service. The employees are I took my car in for an oil change. The service was performed in a timely manner. This dealership has excellent customer service. The employees are very friendly. Love this dealership!! More
Integrity This will be the 5th vehicle I purchased. My salesman is Bill Craig and his service is unmatched. If you are in the market for CJD give him a call. I' This will be the 5th vehicle I purchased. My salesman is Bill Craig and his service is unmatched. If you are in the market for CJD give him a call. I've never felt like I'm just being sold a car when dealing with everyone at Kings. Great job by all, More
Velcro repair on a $35,000 vehicle w/ 5k miles . . . I brought my 2014 300S in for a hard shifting transmission and a squeaking seat. The solution for the seat was to affix Velcro to the seat so it doesn I brought my 2014 300S in for a hard shifting transmission and a squeaking seat. The solution for the seat was to affix Velcro to the seat so it doesn't rub the console any longer...really? (it didn't work - still rubbing/squeaking). The transmission was re-flashed although it did not improve the issue in the least (still "slamming" into 3rd gear). The appointment process was acceptable but when I dropped the vehicle off the night before my service appointment, I never received a call the next day to confirm that my vehicle had been brought in or that work had even started. Chanel was pleasant enough when I did speak with her but I'm obviously less than satisfied with the overall service experience. More
72k maintenance & new tires Chanel went the extra mile - the work was going to take 3-4 hrs and the shuttle van to take me home was 30-45 minutes away. She came up with a plan an Chanel went the extra mile - the work was going to take 3-4 hrs and the shuttle van to take me home was 30-45 minutes away. She came up with a plan and I was home in 20 minutes. Then she stepped again!!! The shuttle service stopped at 1o'clock but my car wasn't ready until 2:30. Someone picked me up so I could get my car back. Chanel should be Service Adviser of the Year in my book More
Terrible customer service! Had to wait over a week to get in. Channelle (service) was very vague and unprofessional, could care less if I was a customer. I waited all day for a Had to wait over a week to get in. Channelle (service) was very vague and unprofessional, could care less if I was a customer. I waited all day for a call from her for just the diagnosis of my van, then had to schedule the service in another week. More