
Kings Dodge Chrysler Jeep
Cincinnati, OH
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We needed an oil change and dropped off the car. We chose to go shopping at Costco because your waiting areas are not very comfortable or welcoming. We received a phone call that the service had bee We chose to go shopping at Costco because your waiting areas are not very comfortable or welcoming. We received a phone call that the service had been completed. When we arrived at the cashier's desk, she had not received the paper work to complete the transaction. More
Great service. I trust the service. I would not go to another dealer for service. I am a long time customer and have always received excellent service. Marvin Martin has made sure I ha I would not go to another dealer for service. I am a long time customer and have always received excellent service. Marvin Martin has made sure I have always been told the truth about what is needed. As a woman, I appreciate the honesty. More
Free oil change. I bought my 2008 Chevy in 2009 from Bill Craig, and have been coming back to get my free oil change at least twice a year since I don't put many miles I bought my 2008 Chevy in 2009 from Bill Craig, and have been coming back to get my free oil change at least twice a year since I don't put many miles on the car / year. More
This is why I keep coming back! I brought my car in this week because the engine light was on. After waiting about an hour my service rep Angie came to me and stated that there would I brought my car in this week because the engine light was on. After waiting about an hour my service rep Angie came to me and stated that there would be no charge because the issue was related to the vacuum hoses they had just replaced about a month or so previously. She told me they also gave me a new gas tank cap! This is why I keep coming back! They are honest and value me as a customer and are very friendly too! Craig and Chanel and Marvin are very personable! Thank you for providing such great service!! More
Courteous and effecient Very courteous and efficient service department. Have an appointment for additional work that needs to be done before winter. Need to keep my baby dun Very courteous and efficient service department. Have an appointment for additional work that needs to be done before winter. Need to keep my baby dunno g. More
They took me in right away I made an appointment and as soon as I walked in they called my name and took care of me right away. Great service with all the employees I made an appointment and as soon as I walked in they called my name and took care of me right away. Great service with all the employees More
95000 work Went in for routine work. the mechanic found other issues which were fixed. The service manager looked online for coupons for me (which saved me a f Went in for routine work. the mechanic found other issues which were fixed. The service manager looked online for coupons for me (which saved me a few hundred dollars). I have not been disappointed with the dealership's service department. More
Helpful Unfortunately the problem could not be reproduced and I hope it does not come back. Chanel was great and expained the whole situation to me Unfortunately the problem could not be reproduced and I hope it does not come back. Chanel was great and expained the whole situation to me More
Oil change My experience was great! Everyone was nice and I was in and out in 30 minutes! I would definitely recommend this center to family and friends My experience was great! Everyone was nice and I was in and out in 30 minutes! I would definitely recommend this center to family and friends More
AC service The service staff was very thorough in diagnosing the cause of the problem and in communicating what they were doing. Service is convenient and very The service staff was very thorough in diagnosing the cause of the problem and in communicating what they were doing. Service is convenient and very professional. More