
Kings Dodge Chrysler Jeep
Cincinnati, OH
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Awesome Thorough and Quick In for my 3,000 FREE oil and filter change that came for FREE with my Jeep purchase. Multi point check covered EVERYTHING and I was informed that all In for my 3,000 FREE oil and filter change that came for FREE with my Jeep purchase. Multi point check covered EVERYTHING and I was informed that all is fine. Took about 1 hour and done. Cannot beat that for something that cost me Zero $. Keep up the great work! More
Gary found me a car very quickly Gary greeted me within minutes of stepping out of my car and onto the lot. Although I did not explicitly state what I was looking for, answering two q Gary greeted me within minutes of stepping out of my car and onto the lot. Although I did not explicitly state what I was looking for, answering two questions led me straight to the car I picked out on the dealership's website before I made the trip to the dealership. Gary took it out for a test drive with me, and was personable in the car and during negotiations, refraining from pressuring me into buying the vehicle until we agreed on a fair price, at which point I got the "this offer only stands until tomorrow" closer. Some shoppers might be put off by the pressure to close the deal at that point, but I was happy to give Gary my business. Brandon was nice enough and worked to help me get the vehicle financed. His personality is quite a bit more colorful and flamboyant than my salesperson, but nice enough to work with nonetheless. He tried pretty hard to overcome my objections to finance add-ons like gap coverage and warranties, so I commend him for the effort, but it was a bit annoying. Overall, it was the best experience I had at a dealership out of the dozen or so I visited that week. Gary is incredibly personable and I was happy to let him earn the commission on my sale. More
scheduled oil chance quick and free nothing better than that! pull up checked right in. sit in the lounge area fro @30 min. I get recommended updates/services needed. quick and free nothing better than that! pull up checked right in. sit in the lounge area fro @30 min. I get recommended updates/services needed. More
Service at its best Great staff and customer satisfaction at its best..thank you Chanel for all that you did! I was very satisfied and glad to know about the importance o Great staff and customer satisfaction at its best..thank you Chanel for all that you did! I was very satisfied and glad to know about the importance of your customer's concerns matter. More
Excellent "Hassle Free" Experience ... As a first time car buyer, I thought that the staff was very friendly and helpful throughout the entire process. Would definitely recommend this d ... As a first time car buyer, I thought that the staff was very friendly and helpful throughout the entire process. Would definitely recommend this dealership. More
5 Star sales and service Have been dealing with Kings CJD for several years for sales and service and they are great to work with. Thank you Chanel and Leonard. Have been dealing with Kings CJD for several years for sales and service and they are great to work with. Thank you Chanel and Leonard. More
Oil change and tire rotation. Checked shocks etc. Quick service with friendly, welcoming and cheerful attitude. No charge for oil change. Bought Chrysler here. One day will do it again! Always grea Quick service with friendly, welcoming and cheerful attitude. No charge for oil change. Bought Chrysler here. One day will do it again! Always great service! More
Used car purchase Service was great start to finish. My only area of dissatisfaction was values placed on my trade ins, but negotiations worked out to get me the vehicl Service was great start to finish. My only area of dissatisfaction was values placed on my trade ins, but negotiations worked out to get me the vehicle I wanted More
Unable to fix problems without multiple trips and payments We have a sensor failure in a 2006 Jeep Commander. This is a known problem with this model. We replaced the sensor and within 5 days it failed again We have a sensor failure in a 2006 Jeep Commander. This is a known problem with this model. We replaced the sensor and within 5 days it failed again. Now we are looking at replacing a computer in the vehicle for an additional $3,000.00 on top of the already $800.00 I've paid. We bring the Jeep in regularly for service and this is just too much. No one is willing/able to check the electric they simply want the big dollar items and as a result have lost my business. We purchased a Ford F150 Platinum on 10/14/2015 rather than continue with Jeep. More
Best car buying experience I've ever had Rich our sales guy was awesome! The experience was quick and painless. Granted I didn't finance but everyone involved in the purchase/sale of the vehi Rich our sales guy was awesome! The experience was quick and painless. Granted I didn't finance but everyone involved in the purchase/sale of the vehicle I purchased was overly nice. Would definitely go back!! More