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Kings Dodge Chrysler Jeep

Cincinnati, OH

3.8
1,316 Reviews

4486 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,316 reviews

November 06, 2024

It was a great experience to buy my car at Kings Dodge and I love my new car. Thank you! More

by Ronald Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Tarter
Nov 06, 2024 -

Kings Dodge Chrysler Jeep responded

Congratulations on your new car, Ronald! Our team at Kings Chrysler Jeep Dodge Ram wishes you happy miles ahead.

November 02, 2024

Very professional, very knowledgeable techs,always pleasant experience, Techs treat my vehicle like it there's, Best Dodge Dearler Too Buy or service, your vehicle with Respect More

by softrider58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent service advisor one of the best in business , Chanel Elam, Marvin Martin, Aaron Plunkett, Craig Ditmer, Matt Collins, Scott Maddy, Greg Hale
Nov 04, 2024 -

Kings Dodge Chrysler Jeep responded

Thank you for sharing your experience with us at Kings Chrysler Jeep Dodge Ram! We're delighted to hear that our techs provided professional and respectful service. We appreciate your trust in us for both buying and servicing needs!

October 18, 2024

Excellent service, very professional, and overall nice gentleman. I would highly recommend King Auto Mall. More

by Bertnlaurarice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Ford Smith
Oct 21, 2024 -

Kings Dodge Chrysler Jeep responded

Bert and Laurarice, thank you for the high praise! We're delighted to hear that our team at Kings Chrysler Jeep Dodge Ram provided excellent service. We appreciate your recommendation and look forward to serving you in the future!

October 17, 2024

Consistent great customer service; friendly, professional and timely. I’ve gone to them for service for over 12 years and bought my car from them last year. More

by Nmoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ditmer, Matt Collins
Oct 18, 2024 -

Kings Dodge Chrysler Jeep responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've consistently received great service from our team at Kings Chrysler Jeep Dodge Ram. We look forward to continuing to serve you in the future!

October 15, 2024

Friendly staff, excellent service. I would recommend this dealership for vehicle and service to family and friends. More

by tnaumovski79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ditmer
Oct 15, 2024 -

Kings Dodge Chrysler Jeep responded

Thank you for recommending Kings Chrysler Jeep Dodge Ram! We're delighted to hear that our friendly staff and excellent service made a positive impression on you. We look forward to serving your family and friends in the future!

October 03, 2024

I have 2020 jeep wrangler with a pop/thump feeling on takeoff another dealership and another state said the driveshaft needed to be replaced and I didn’t have it in stock so when I get home, I took it to More

by sigma26
Recommend Dealer
No
Employees Worked With
Name of adviser not listed
Oct 03, 2024 -

Kings Dodge Chrysler Jeep responded

It's concerning to hear about the inconsistency in diagnosing your vehicle's issue. We strive for thorough and accurate service, so I apologize for any oversight on our part. If there's anything we can do to assist you further or address this matter directly, please feel free to reach out. Thank you, Chris Randall - Service Manager - crandall@kingscjd.com

October 01, 2024

Dealer hours and location are convenient. Use of a shuttle provides extra convenience. Has courteous & professional people. More

by ronbrown
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ditmer
Oct 01, 2024 -

Kings Dodge Chrysler Jeep responded

Ronbrown, we're glad to hear you found our hours and location convenient at Kings Chrysler Jeep Dodge Ram. Thanks for highlighting the shuttle service and our team's professionalism!

September 23, 2024

Positive experience. Handled everything through text. Arrived and new jeep was ready. Did a test drive while they verified the trade appraisal. Completed the paperwork More

by darb
Recommend Dealer
Yes
Employees Worked With
Scott Constable 5 star
Sep 23, 2024 -

Kings Dodge Chrysler Jeep responded

Thanks for sharing your positive experience! We're glad to hear that the process was smooth and efficient at Kings Chrysler Jeep Dodge Ram. Enjoy your new Jeep!

September 19, 2024

A very professional car dealership I highly recommend Chris Floyd for buying a new truck he was an awesome car salesman. This dealership has earned mine and my families business for life. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Floyd
Sep 20, 2024 -

Kings Dodge Chrysler Jeep responded

Josh, we're delighted to hear that Chris and the team at Kings Chrysler Jeep Dodge Ram provided such a great experience. Thanks for your recommendation and continued support!

May 06, 2024

Called ahead to see if a certain new vehicle was on site. Was told yes and confirmed price. Drove over 2 hours to find out we were lied to. The vehicle was not there and that it wouldn't be there until th More

by Very angry
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember
May 07, 2024 -

Kings Dodge Chrysler Jeep responded

I'm sorry to hear about your experience. It's important for us to provide accurate information and it seems we've fallen short in this case, which is not the standard of service we aim for. I understand how frustrating that must have been especially after a long drive. We'd like an opportunity to make things right if you're willing - please reach out at your earliest convenience so we can discuss further. Thank you, Bill Brinkmann - General Manager - bbrinkmann@kingscjd.com

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