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King O'Rourke Buick GMC

Smithtown, NY

4.3
348 Reviews

756 Smithtown By Pass

Smithtown, NY

11787

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348 Reviews of King O'Rourke Buick GMC

December 31, 2024

In April of 2023 we went on vacation for a week and came home to a dead 2022 Yukon purchased from this dealer. We contacted the dealer to inquire being this didn’t make sense happening to a brand new vehicl More

by Lilbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Dec 31, 2024 -

King O'Rourke Buick GMC responded

It's unfortunate you feel this way. Your vehicle came in for a recall which MAY cause battery drain. Your battery would have been covered under your bumper to bumper which was applicable when your battery died in April of 2023. We are unsure why you didn't bring it to a dealer at that time. Regardless, we performed the recall which came out 9/19/24. You did not have time to wait for a complimentary battery test through gr8 machine which does takes time...It's always our goal for our customers to leave completely satisfied. King O’Rourke has been an upstanding establishment in the community for over 40 years and we pride ourselves on customer service.

More
December 26, 2024

Jackie was simply amazing. I was in a bind to replace my expiring GMC Yukon and with just one phone call she made it happen and completed all paperwork seamlessly as well. My n More

by Danjes17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre, Tom Costa
Dec 28, 2024 -

King O'Rourke Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Jackie was amazing as usual! I needed a replacement Yukon Denali XL right away and she made it happen with just a phone call. ! had a new Yukon delivered to my business within a More

by Danjes17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre, Tom Costa
Dec 28, 2024 -

King O'Rourke Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2024

From the time I walked into the dealership to the time I left with my new truck it was one of the best experiences I have had at a dealership More

by matthewbaldwin54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCoy
Dec 25, 2024 -

King O'Rourke Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2024

Had a great experience at this dealership. Would definitely recommend. Made my experience quick and painfree. More

by mojonu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCoy
Dec 23, 2024 -

King O'Rourke Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

December 13, 2024

Jackie has been great to do business with. This is my second car purchase completed with her. She made the process enjoyable. More

by Jvigliante76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre, John DeFlumeri
Dec 20, 2024 -

King O'Rourke Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 12, 2024

Jackie made the car buying experience easy and seamless. Thanks to Jackie I am now driving my dream truck and will definitely recommend Jackie to all my friends and family for all their car purchases. More

by RJIS429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Dec 14, 2024 -

King O'Rourke Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

After several bad experiences at local dealerships, I was very satisfied with King O’Rourke, specifically saleswoman Jackie who was a tremendous help during my purchase. I would definitely recommend this dea More

by Tim R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Dec 14, 2024 -

King O'Rourke Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

Jackie was a great person and excelent service I just love it and I love the car. I choose exelent car I love it More

by flor.gallardo38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Dec 14, 2024 -

King O'Rourke Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

My experience with Jackie was amazing! Best sales experience in my life! She went above and beyond to make sure i was happy with every part of the purchase, from the trade in number I rece More

by Wstetler758
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Dec 14, 2024 -

King O'Rourke Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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