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King O'Rourke Buick GMC

Smithtown, NY

4.1
326 Reviews

756 Smithtown By Pass

Smithtown, NY

11787

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326 Reviews of King O'Rourke Buick GMC

May 16, 2016

They are horrible!! I purchased my car from Paul Conte, but live closer to this dealership for service. They are like back in the 80's!!! They are not professional. You More

by Mr. T
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy
May 10, 2016

HORRIBLE TRUCK, HORRIBLE SERVICE DEPARTMENT I've repeatedly had to bring in my truck for recalls and service and I've only had the truck a year. It's beginning to become A JOB driving back and f More

by Fedup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Perricone and Kathy in the service department.
May 02, 2016

Great Experience 7th Time! I am a Happy Mom this Mother's Day! I know many people often post negatives as to what a confusing and difficult process car shopping can be. I had sh More

by Elyse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack O'Toole
April 25, 2016

Sold MY CAR 4 more $$ under contract !! followed owner of a 2009 pontiac G8 GT to dealer which he was using as a trade in, dealer paid 19,500 I offered 1k more just to transfer and do paperw More

by BC2980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben (salesman) Frank (manager) Chris ( Principal Owner )
April 19, 2016

Illegal contracts you don't ask for Upon purchasing my 2014 Cadillac SRX from King O'Rourke The business department illegally Charged me for an extended service contract which I t More

by Dcdc3000
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Marrazo
April 05, 2016

Excellent Experience AGAIN We took our Cadillac CTS in for a scheduled repair. From service writer Peter to repair that was made, all went smoothly. Work was done quickly an More

by AdrienneM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
February 15, 2016

Service dept is brutal! I had a Saturday morning appointment for my free oil change. When I got there, I was told they were an hour and a half behind because so many people c More

by Cpags16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
January 17, 2016

No end of problems. Thieves! Threatened me and my company I went in to king orouke being a ford guy. I've always owned fords my father had fords. I spoke with Robert and he was very enthusiastic about gmc and More

by 2015sierradenali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Difalipo, Rich DuPont, Tom Lawlor, And others
January 07, 2016

Incompetent liars! Incompetent sales people who didn't bother to correct us on the color of the Acadia we wanted and mislead us to get the sale. Refused to fix the situa More

by Peachy123
Recommend Dealer
No
Employees Worked With
John D, Marc, Dave, Tony
April 29, 2015

AMAZING SALES EXPERIENCE I originally stopped at King O'Rourke just to take a quick look at the new cadillac's that had come out. Myself being a BMW guy for 10 years I was sur More

by caddyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony DiGirolamo