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King O'Rourke Buick GMC
Smithtown, NY
325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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325 Reviews of King O'Rourke Buick GMC
June 13, 2018
Great Experience! Jackie was amazing! She was knowledgeable, friendly, and professional. Couldn’t be happier with our experience. We would highly recommend King O’Rour Jackie was amazing! She was knowledgeable, friendly, and professional. Couldn’t be happier with our experience. We would highly recommend King O’Rourke of Smithtown and Jackie. More
by Djzwaik
Employees Worked With
Jackie Endres Laguerre
June 12, 2018
Rocky, undisputed Champ! Rocky was fantastic! I really appreciate the time he took and taking the time to visit my office and go through the ins and outs of the vehicle for me Rocky was fantastic! I really appreciate the time he took and taking the time to visit my office and go through the ins and outs of the vehicle for me. He made it a breeze, and a pleasurable experience. Before you throw in the towel, go see Rocky. He will steer you in the right direction. More
by pas7399
Employees Worked With
Rocky Dentici
June 12, 2018
GMC Acadia We love working with Robert! It’s always easy and hassle free! We love our new GMC Acadia! Drives like a dream and easy to handle. We love working with Robert! It’s always easy and hassle free! We love our new GMC Acadia! Drives like a dream and easy to handle. More
by No name please
Employees Worked With
Robert Schappert
June 07, 2018
Quick and easy Rob was great to deal with. He made everything very easy. I was also impressed on how knowledgeable he is with GMC vehicles. He is a true asset to you Rob was great to deal with. He made everything very easy. I was also impressed on how knowledgeable he is with GMC vehicles. He is a true asset to your company. More
by Chris
Employees Worked With
Robert Schappert
June 06, 2018
Great experience I knew what I wanted and Tina made the process amazingly fast and easy. It took only 30 minutes. She took care of every detail. I knew what I wanted and Tina made the process amazingly fast and easy. It took only 30 minutes. She took care of every detail. More
by Frank
Employees Worked With
Tina Reganato
June 05, 2018
Robert Schappert Robert was both courteous,knowledgeable and pleasure to do business with thought the whole process . Made buying a car easy. Top notch would highly re Robert was both courteous,knowledgeable and pleasure to do business with thought the whole process . Made buying a car easy. Top notch would highly recommend him to anyone looking to buy a new vehicle More
by Iamking30
Employees Worked With
Scott Russo, Robert Schappert
May 27, 2018
Amazing Another outstanding experience with Rob Schappert Thanks again Rob This is my 4th purchase dealing with Rob and it deffintly won't be my last ! Another outstanding experience with Rob Schappert Thanks again Rob This is my 4th purchase dealing with Rob and it deffintly won't be my last ! More
by Mikepag99
Employees Worked With
Robert Schappert
May 11, 2018
Very enjoyable First time GMC buyer and I was very pleased with everything. Great customer service. Everyone was very friendly and helpful. They made sure that the c First time GMC buyer and I was very pleased with everything. Great customer service. Everyone was very friendly and helpful. They made sure that the car was the car for me. More
by GMC2892
Employees Worked With
Robert Schappert
April 15, 2018
Ever increasing evidence of poor workmanship I bought my Acadia Denali less than 5 years ago. In that time I've had to to replace a headlight ballast (over $600), replace the A/C compressor and c I bought my Acadia Denali less than 5 years ago. In that time I've had to to replace a headlight ballast (over $600), replace the A/C compressor and condenser, replace the power steering hose, and just recently the front left tire started corroding, cutting into the tire valve causing the tire to leak. When I called the service desk to discuss the problem and see if this is a common occurrence, the customer service rep told me it does happen and that they would service it. I asked if it would be complementary considering this is apparently defective workmanship, but he declined. While I understand my warrantee expired 3yrs/36000 miles, I would think a dealership would be dismayed at the list of repairs necessitated in such a small amount of time for a new car. Whenever anyone asks how I like my Acadia, to this point I've always said I love the way it looks. However, considering my other car needs to be replaced soon, King O'Rourke has made my job of eliminating manufactures much easier. I will NOT be spending another $54000 on a product the dealership won't even stand behind, and I definitely will not be recommending GMC products to those who ask. More
by Terence Doran
Employees Worked With
Don't remember who I talked on the phone with
April 14, 2018
Great Sales team Leased a GMC Sierra 1500 Denali. Mitch helped me out and gave me the best deal I could find. General Manager Anthony, was also instrumental. These guy Leased a GMC Sierra 1500 Denali. Mitch helped me out and gave me the best deal I could find. General Manager Anthony, was also instrumental. These guys are great, this is my second lease. More
by eustoglu
Employees Worked With
Mitch and Anthony
